본문 바로가기
  • Home

How to Design a Consumer-friendly Strategy for Food Risk Communication

  • Crisisonomy
  • Abbr : KRCEM
  • 2020, 16(5), pp.111-131
  • DOI : 10.14251/crisisonomy.2020.16.5.111
  • Publisher : Crisis and Emergency Management: Theory and Praxis
  • Research Area : Social Science > Public Policy > Public Policy in general
  • Received : April 18, 2020
  • Accepted : May 13, 2020
  • Published : May 31, 2020

Sah Jeeyeon 1 Yeo,Jungsung 2

1한국소비자원
2서울대학교

Accredited

ABSTRACT

In this study, we proposed a designing method of food risk communication strategy based on consumers’ subjective risk assessment, perception, and communication needs. To verify the significance of the proposed model, we conducted a consumer survey on food risk targeting 576 married women with children who are under age 50. We classified 12 food risk cases into four different types based on consumers’ risk assessment and perception, and then matched communication strategies with each of the four types considering consumers’ communication needs. The result showed that designing the risk communication strategies based on consumers’ subjective perception is not irrational but efficient to prevent unnecessary costs due to inappropriate communication efforts. This study highlights the need of a national-scale consumer survey on various risk cases since the survey results could inform the direction of government policies on consumer-friendly risk communication.

Citation status

* References for papers published after 2023 are currently being built.