@article{ART003201646},
author={Han, Kyueun and Oh, Gyungeun},
title={The Impact of Anonymous Chat Tools on Satisfaction in Liberal Arts Education : Examining Efficiency, Learning Effectiveness, Learning Environment, Frequency of Use, and System Usability},
journal={The Journal of General Education},
issn={2465-7581},
year={2025},
number={31},
pages={105-138},
doi={10.24173/jge.2025.04.30.4}
TY - JOUR
AU - Han, Kyueun
AU - Oh, Gyungeun
TI - The Impact of Anonymous Chat Tools on Satisfaction in Liberal Arts Education : Examining Efficiency, Learning Effectiveness, Learning Environment, Frequency of Use, and System Usability
JO - The Journal of General Education
PY - 2025
VL - null
IS - 31
PB - Da Vinci Mirae Institute of General Education
SP - 105
EP - 138
SN - 2465-7581
AB - This study investigates the impact of anonymous chat tools on student satisfaction and educational effectiveness in university general education.
With the recent proliferation of online learning environments, students' methods of seeking help and interacting during the learning process have evolved, raising new demands for inclusivity and technological accessibility in education. The research surveyed 588 undergraduate students at Sangmyung University to analyze how efficiency, learning effectiveness, inclusive learning environment, frequency of use, and ease of system use influence satisfaction with anonymous chat tools. Through stepwise multiple regression analysis, the study found that these factors collectively explained 63% of the variance in satisfaction with courses utilizing anonymous chat tools. The findings suggest that anonymous chat tools provide students with a safe and inclusive learning environment while effectively enhancing engagement and satisfaction in general education courses. These results expand the potential applications of educational technology and offer important implications for designing student-centered learning environments.
KW - anonymous chat tools;general education;learning satisfaction;inclusive learning environment;educational technology
DO - 10.24173/jge.2025.04.30.4
ER -
Han, Kyueun and Oh, Gyungeun. (2025). The Impact of Anonymous Chat Tools on Satisfaction in Liberal Arts Education : Examining Efficiency, Learning Effectiveness, Learning Environment, Frequency of Use, and System Usability. The Journal of General Education, 31, 105-138.
Han, Kyueun and Oh, Gyungeun. 2025, "The Impact of Anonymous Chat Tools on Satisfaction in Liberal Arts Education : Examining Efficiency, Learning Effectiveness, Learning Environment, Frequency of Use, and System Usability", The Journal of General Education, no.31, pp.105-138. Available from: doi:10.24173/jge.2025.04.30.4
Han, Kyueun, Oh, Gyungeun "The Impact of Anonymous Chat Tools on Satisfaction in Liberal Arts Education : Examining Efficiency, Learning Effectiveness, Learning Environment, Frequency of Use, and System Usability" The Journal of General Education 31 pp.105-138 (2025) : 105.
Han, Kyueun, Oh, Gyungeun. The Impact of Anonymous Chat Tools on Satisfaction in Liberal Arts Education : Examining Efficiency, Learning Effectiveness, Learning Environment, Frequency of Use, and System Usability. 2025; 31 : 105-138. Available from: doi:10.24173/jge.2025.04.30.4
Han, Kyueun and Oh, Gyungeun. "The Impact of Anonymous Chat Tools on Satisfaction in Liberal Arts Education : Examining Efficiency, Learning Effectiveness, Learning Environment, Frequency of Use, and System Usability" The Journal of General Education no.31(2025) : 105-138.doi: 10.24173/jge.2025.04.30.4
Han, Kyueun; Oh, Gyungeun. The Impact of Anonymous Chat Tools on Satisfaction in Liberal Arts Education : Examining Efficiency, Learning Effectiveness, Learning Environment, Frequency of Use, and System Usability. The Journal of General Education, 31, 105-138. doi: 10.24173/jge.2025.04.30.4
Han, Kyueun; Oh, Gyungeun. The Impact of Anonymous Chat Tools on Satisfaction in Liberal Arts Education : Examining Efficiency, Learning Effectiveness, Learning Environment, Frequency of Use, and System Usability. The Journal of General Education. 2025; 31 105-138. doi: 10.24173/jge.2025.04.30.4
Han, Kyueun, Oh, Gyungeun. The Impact of Anonymous Chat Tools on Satisfaction in Liberal Arts Education : Examining Efficiency, Learning Effectiveness, Learning Environment, Frequency of Use, and System Usability. 2025; 31 : 105-138. Available from: doi:10.24173/jge.2025.04.30.4
Han, Kyueun and Oh, Gyungeun. "The Impact of Anonymous Chat Tools on Satisfaction in Liberal Arts Education : Examining Efficiency, Learning Effectiveness, Learning Environment, Frequency of Use, and System Usability" The Journal of General Education no.31(2025) : 105-138.doi: 10.24173/jge.2025.04.30.4
