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Perceived Digital Health Message Overexposure and Information Avoidance: The Sequential Mediating Effects of Communication Fatigue and Emotional Exhaustion and the Moderating Effect of Perceived Behavioral Control

  • Health Communication Research
  • 2026, 25(1), pp.115~148
  • DOI : 10.24172/hcr.2026.25.1.115
  • Publisher : Korea Health Communication Association
  • Research Area : Social Science > Journalism and Broadcasting > Communication
  • Received : March 20, 2026
  • Accepted : April 18, 2026
  • Published : April 30, 2026

JunHee Lee 1 Soo Jin Kim 1

1이화여자대학교

Accredited

ABSTRACT

With the spread of digital technologies, health behavior-related messages are continuously delivered through smartphone applications, wearable devices, and social media platforms. Although digital environments have improved access to health information and personalization, they have also intensified repetitive and cumulative exposure, potentially depleting recipients’ cognitive and emotional resources. This study examined the effect of perceived overexposure to digital health messages on information avoidance behavior, focusing on the sequential mediating roles of communication fatigue and emotional exhaustion and the moderating role of perceived behavioral control. Data from an online survey of 300 Korean adults were analyzed using hierarchical regression analysis and conditional process analyses with the PROCESS macro. The results showed that perceived overexposure significantly predicted information avoidance behavior. Communication fatigue and emotional exhaustion sequentially mediated this relationship. Perceived behavioral control significantly moderated the effect of overexposure on communication fatigue, with stronger effects among individuals reporting higher control, suggesting psychological reactance.

Citation status

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