Journal of Korean Society of Archives and Records Management 2023 KCI Impact Factor : 0.81
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pISSN : 1598-1487 / eISSN : 2671-7247
- https://journal.kci.go.kr/jksarm
KJCKorea
Journal Central
A Study on the Online Information Services of NGO Archives
- Journal of Korean Society of Archives and Records Management
- Abbr : JRMASK
- 2021, 21(2), pp.93~113
- DOI : 10.14404/JKSARM.2021.21.2.093
- Publisher : Korean Society of Archives and Records Management
- Research Area : Interdisciplinary Studies > Library and Information Science > Archival Studies / Conservation
- Received : April 20, 2021
- Accepted : May 10, 2021
- Published : May 31, 2021
Seongyeon Choi
1,
Hye-Eun Lee
2
1숙명여자대학교 문헌정보학과
2숙명여자대학교
Accredited
ABSTRACT
Beyond being mere administrative products for their functional running, records produced by nongovernmental organizations (NGOs) and arranged voluntarily by citizens are memories of civil society. Online information services are expanding in the archives sector, but it is not easy to provide services with a limited budget from activist NGOs. Besides, there has never been a case study of information services for NGOs, resulting in a lack of basic data. Therefore, this study surveyed the status of online information services of 5,725 NGOs that have a UN Economic and Social Council (ECOSOC) consultative status. Furthermore, it conducted an in-depth analysis of 10 selected NGOs to contribute to preserving civil society activities and promoting the use of their records. The results of this study are summarized as follows. First, 75 out of 5,725 NGOs had physical and digital archives. Second, domestic NGOs must supplement their policy of accessing and using physical records and operate 1:1 inquiries and Q&A services to provide active record information services. Overseas NGOs must consider expanding online full-text and outreach services using records. Third and last, NGOs that have difficulty providing records information services should consider the services from an integrated standpoint according to the field of activities and transfer.
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