Analysis of the Mediating Effects of the Management of Workers for Elderly Welfare Services on Their Turnover Intention (노인복지시설 종사자가 이직의도에 미치는 매개효과분석)

Kyung-Suk Kim (김경숙)

Analysis of the Mediating Effects of the Management of Workers for Elderly Welfare Services on Their Turnover Intention

Journal of The Korea Society of Computer and Information
Abbr : JKSCI
2016, 21(4), pp.107-113
Publisher : The Korean Society Of Computer And Information
Research Area : Engineering > Computer Science

Kyung-Suk Kim ¹

¹조선이공대학교

Accredited

ABSTRACT

This study examined how the management of workers for elderly welfare services affects their turnover intention and verified the analysis of mediating effects of organizational commitment and job satisfaction. To this end, the study conducted a survey of 429 workers at elderly care facilities in Gwang-ju and South Jeolla Province. The study shows following results. First, compensation scheme and organizational culture have a significantly positive influence on their organizational commitment and job satisfaction. Second, empowerment, organizational commitment and job satisfaction have a significant positive effect on their turnover intention. To conclude, its findings will help to present reference data for the improvement of job satisfaction of workers for elderly welfare services.

KEYWORDS

Turnover intention, Organizational commitment, Job satisfaction

Citation status

* References for papers published after 2023 are currently being built.

[other] Ministry of Health and Welfare / 2013 / Elderly health & welfare business guide

[thesis] Ma Han-na / 2004 / Study on inmates' service satisfaction in elderly care facilities: focusing on health and welfare facilities in Jeollabuk-do Province / Pan-Pacific International Studies

[thesis] Lee Yeon-suk / 2008 / Study on the job satisfaction of workers in elderly welfare facilities / Master / Kyung Hee University

[journal] Holtom. B. C. / 2008 / Turnover and retention research: A glance at the past, a closer review of the present, and a venture into the future / The Academy of Management Annals 2(1) : 231~274

[book] Mobley. W. H / 1982 / Employee turnover: Causes, consequences and control / Addison-Wesley

[thesis] Kang In-Joo / 2015 / The Relationships among Turnover Intention, Career related Learning, Career Motivation, Perceived Organizational Support, Organizational Commitment, Career Commitment and Employability of Office Workers in Large Corporations / Doctor / Seoul National University

[thesis] Lee Gyeong-hwa / 2003 / Study on the job satisfaction of workers in the elderly facilities in Gyeonggi-do Province / Master / Chung-Ang University

[thesis] Choi Sang-hyeon / 2006 / Empirical study on the effects of job characteristics and empowerment on organizational commitment / Ph. D. / Catholic Kwandong University

[thesis] Song Yu-mi / 2005 / Study on the management of social workers'job stress in social welfare center / Ph. D. / Daegu University

[thesis] Gang Yeong-sik / 2005 / Study on social worker's self efficacy / Ph. D. / Wonkwang University

[thesis] Sin Duk-chan / 2008 / A Study on the Management Model of Employees in Social Welfare Facilities / Chosun University

[thesis] Kim Hyeong-jun / 2012 / An analysis of Influence on Organizational Commitment of the Aged Welfare Facility Worker / Gwang-ju University

[thesis] Song Han-na / 2013 / Study on the work and family conflict of the workers in elderly welfare facilities and their job stress / Jeju University

[thesis] Lee Yeon-suk / 2008 / Study on the job satisfaction of workers in elderly welfare facilities / Master / Kyung Hee University

[thesis] Kim Kyung-sook / 2008 / A Study on the Influence of Employee Management in Senior Centers on Their Job Attitudes / Chosun University

[book] Schneider. B / 1990 / Organizational Climate and Culture / Jossey-Bass

[journal] 서재현 / 2008 / The Influences Of Perceived Organizational Climate On The Development Of Organizational Commitment Through Perceived Organizational Support / 인적자원관리연구 / 한국인적자원관리학회 15(2) : 143~158

[journal] Dickson. M. W. / 2001 / An Organizational Climate Regarding Ethics : The Outcome of Leader Values and the Practices That Reflect Them / The Leadership Quarterly 12(2) : 197~217

[journal] Watkin. C. / 2003 / Leadership motivation and the driver of share price: The Business case for measuring organizational Climate / Leadership &Organization Development Journal 46(3) : 211~238

[thesis] Lee Tae-gu / 2008 / The effects of organizational climates on the organizational commitment / Ph. D. / Kyungwon University

[thesis] Yun Min-hwa / 1999 / Study on organizational culture and social worker's empowerment: focusing on social welfare centers in Seoul Metropolitan City / Master / Ewha Womans University

[thesis] Jang Jeong-Hoon / 2011 / Influence of Organizational Climate of Domestic Professional Baseball Teams on Empowerment and Organizational Effectiveness / Korea University

[book] Zimmerman. M. / 1995 / A Empowerment Theory: Psychological, Organizational, Community Leveless of analysis / Plenum

[thesis] Kim Kwon-young / 2014 / Effect of empowerment and teaching efficacy of kindergarten teachers on interaction between kindergarten teachers and infants / Kyonggi University

[thesis] Shin Hyeong-jae / 2004 / Study on the influence of organizational culture- subculture fit and group cohesion on organizational commitment / Ph. D. / Kyung Hee University

[journal] 오석태 / 2007 / Study Relations of Empowerment Recognized by Hotel Culinary Teams on Job Satisfaction, Success, Organizational Commitment and Outcomes / 한국조리학회지 / 한국조리학회 13(1) : 11~23

[thesis] Kim Seong-gon / 2005 / Study on the effect of the transformative leadership at tour hotel provided by team head responsible for the food & beverage on the job performance of hotel employees / Master / Youngsan University

[thesis] Jo Jang-eun / 2004 / Empirical study on the relationship among internal marketing, employee job satisfaction and service quality / Master / Korea University

[thesis] Seok Gi-heyon / 2004 / Effect of perceived leadership on psychological empowerment, job satisfaction, and organizational commitment in airline company / Ph. D. / Sejong University

[journal] Min Byeong-ju / 2004 / Study on the effects of the team empowerment of hotel organizations on non-financial performance / Journal of Hospitality and Tourism Studies 14 : 115~133

[thesis] Bae Yong-soon / 2002 / Effect of job satisfaction on employees customer orientation / Master / Kyonggi University

[thesis] Park, Hyeon-Joo / 2011 / The Influence of Conflict in Social Welfare Organization on Organizational Commitment and Turnover Intention / Cheongju Universit

[thesis] Baik Jong-Chol / 2007 / Possible Effects of Interpersonal Relationship Stress on Working Mindset and Turnover Intention / Uiduk University

[journal] Kim Yeong-jun / 2001 / Effects of the working environment and organizational culture for employees of commercial sports centers on their empowerment and organizational performance / Korean Journal of Physical Education 41(5)

[journal] Price, J. L / 2001 / Reflections on the determinants of voluntary turnover / International Journal of Manpower 22(7) : 600~624

[thesis] Mun Yeong-ju. / 2010 / Effects of the personal motivation of social workers on their turnover intention / Ph. D. / Seoul National University

[thesis] Kim Yeong-hun / 2012 / A Study on correlation between Job Satisfaction and Turnover Intention for Employees in Incheon Airport / Korea Aerospace University

[thesis] Kwon Hyeon-suk / 2014 / Influence of organizational stress factors on organizational commitment and turnover intention among social Workers in child welfare facilities / Ph. D. / Cheongju University

[thesis] Ham Mi-seon / 2014 / Effects of perceived organizational justice on empowerment, organizational commitment and turnover intention of nurses / Master / Catholic Kwandong University

[journal] Allen, N. J. / 1990 / The measurement and antecedents of affective, continuous and normative commitment to the organization / Journal of Occupational Psychology 63(1) : 1~18

[thesis] Han Dong-il / 1993 / Study on the effects of organizational climate on public social workers' job satisfaction in public agencies / Ph. D. / Cheongju University

[journal] Dieterly, D. L. / 1974 / The Effect of Organizational Environment on Perceived Power and Climate : A Laboratory study / Organizational Behavior and Human Performance 11

[journal] Spreitzer, G / 1995 / Psychological Empowerment in the Workplace: Dimension. Measurement and Validation / Academy of Journal 38(5) : 1442~1465

[journal] Leslie, D. R. / 1998 / Measuring Staff Empowerment: Development of a Worker Empowerment Scale / Research on Social Work Practice 8 : 212~223

[thesis] Kim Do-yeong / 2003 / Study on the organizational culture and effectiveness in the public officials specialized in social welfare / Ph. D / Dongguk University

[thesis] Kim Jeong-seon / 2001 / Study on understanding the organizational effectiveness of social workers: focusing on the mediation effectiveness of empowerment / Master / Ewha Womans University

[journal] Jaros. S. T. / 1995 / Effects of continuance, affective, and moral commitment on the withdrawal process: An evaluation of eight structural equation models / Academy of Management Journal 36 : 951~995

[thesis] Kim Do-yeong / 2003 / Study on the organizational culture and effectiveness in the public officials specialized in social welfare / Ph. D / Dongguk University

[thesis] Park Hyeon-Joo / 2011 / The Influence of Conflict in Social Welfare Organization on Organizational Commitment and Turnover Inte / Cheongju Universit

[thesis] Jang Jeong-Hoon / 2011 / Influence of Organizational Climate of Domestic Professional Baseball Teams on Empowerment and Organizational Effectiveness / graduate

[thesis] Seo Ho-jeong / 2002 / Study on the organizational culture and job satisfaction in social welfare organizations / Master / Chung-Ang University

[thesis] Lee Cheol-woo / 2001 / Effects of empowerment on job satisfaction, organization commitment and turnover Intentions in the hotel industry / Ph. D. / Dong-A University

[thesis] Choi Cheol-su / 2002 / Employee empowerment and job performance in travel agencies / Ph. D. / Kyonggi University

[thesis] Park, Cha-Kyu / 2005 / A Study for the Operation and the Reform Measures of the Elderly Welfare Facilities / Ph. D. / Keimyung University

KJCKorea
Journal Central

Journal of The Korea Society of Computer and Information 2023 KCI Impact Factor : 0.65