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@article{ART002680456},
author={Seungbae Park and Jae-Won Hong},
title={The Effects of Digital Consumption Trust and Corporate Trust on IT Device and Service Satisfaction},
journal={Journal of The Korea Society of Computer and Information},
issn={1598-849X},
year={2021},
volume={26},
number={1},
pages={217-222},
doi={10.9708/jksci.2021.26.01.217}

TY - JOUR
AU - Seungbae Park
AU - Jae-Won Hong
TI - The Effects of Digital Consumption Trust and Corporate Trust on IT Device and Service Satisfaction
JO - Journal of The Korea Society of Computer and Information
PY - 2021
VL - 26
IS - 1
PB - The Korean Society Of Computer And Information
SP - 217
EP - 222
SN - 1598-849X
AB - Recently, trust in online transactions and corporate trust are most important at the corporate level as social overhead capital in commercial transactions using digital devices such as online, mobile, and SNS platforms. Therefore, this study used data from the Korea Consumer Agency's consumer policy indicators to identify the impact of digital consumption trust and corporate responsibility trust on the satisfaction of information and communication products and services. According to the analysis, trust in digital consumption conditions and responsibility of companies have a positive impact on satisfaction of information and communication devices and satisfaction of information and communication services. In addition, it was found that trust in corporate responsibility has a greater impact on satisfaction of information and communication devices and satisfaction of information and communication services than trust in digital consumption conditions. Theoretical and practical implications for these findings and suggestions for future research were presented.
KW - Digital Consumption Trust;Corporate Social Responsibility Trust;IT Device Satisfaction;IT Service Satisfaction;Corporate Social Responsibility
DO - 10.9708/jksci.2021.26.01.217
ER -

Seungbae Park and Jae-Won Hong. (2021). The Effects of Digital Consumption Trust and Corporate Trust on IT Device and Service Satisfaction. Journal of The Korea Society of Computer and Information, 26(1), 217-222.

Seungbae Park and Jae-Won Hong. 2021, "The Effects of Digital Consumption Trust and Corporate Trust on IT Device and Service Satisfaction", Journal of The Korea Society of Computer and Information, vol.26, no.1 pp.217-222. Available from: doi:10.9708/jksci.2021.26.01.217

Seungbae Park, Jae-Won Hong "The Effects of Digital Consumption Trust and Corporate Trust on IT Device and Service Satisfaction" Journal of The Korea Society of Computer and Information 26.1 pp.217-222 (2021) : 217.

Seungbae Park, Jae-Won Hong. The Effects of Digital Consumption Trust and Corporate Trust on IT Device and Service Satisfaction. 2021; 26(1), 217-222. Available from: doi:10.9708/jksci.2021.26.01.217

Seungbae Park and Jae-Won Hong. "The Effects of Digital Consumption Trust and Corporate Trust on IT Device and Service Satisfaction" Journal of The Korea Society of Computer and Information 26, no.1 (2021) : 217-222.doi: 10.9708/jksci.2021.26.01.217

Seungbae Park; Jae-Won Hong. The Effects of Digital Consumption Trust and Corporate Trust on IT Device and Service Satisfaction. Journal of The Korea Society of Computer and Information, 26(1), 217-222. doi: 10.9708/jksci.2021.26.01.217

Seungbae Park; Jae-Won Hong. The Effects of Digital Consumption Trust and Corporate Trust on IT Device and Service Satisfaction. Journal of The Korea Society of Computer and Information. 2021; 26(1) 217-222. doi: 10.9708/jksci.2021.26.01.217

Seungbae Park, Jae-Won Hong. The Effects of Digital Consumption Trust and Corporate Trust on IT Device and Service Satisfaction. 2021; 26(1), 217-222. Available from: doi:10.9708/jksci.2021.26.01.217

Seungbae Park and Jae-Won Hong. "The Effects of Digital Consumption Trust and Corporate Trust on IT Device and Service Satisfaction" Journal of The Korea Society of Computer and Information 26, no.1 (2021) : 217-222.doi: 10.9708/jksci.2021.26.01.217