Journal of The Korea Society of Computer and Information 2023 KCI Impact Factor : 0.65
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pISSN : 1598-849X / eISSN : 2383-9945
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The Effect of Management Capability of Small and Medium Distribution Logistics Centers on Competitiveness Reinforcement: AHP Analysis
- Journal of The Korea Society of Computer and Information
- Abbr : JKSCI
- 2021, 26(9), pp.167-180
- DOI : 10.9708/jksci.2021.26.09.167
- Publisher : The Korean Society Of Computer And Information
- Research Area : Engineering > Computer Science
- Received : July 23, 2021
- Accepted : August 29, 2021
- Published : September 30, 2021
Yong-Jae Rim 1, Min-Jung Lee 2
1세종대학교
2세종사이버대학교
Accredited
ABSTRACT
Since the mid-1990s, small and medium distribution and retail businesses have been experiencing difficulties due to the active entry of domestic and foreign distribution companies into the distribution industry. Accordingly, in 2003, the government established a small and medium distribution logistics center to secure self-sustainability and strengthen the competitiveness of small and medium distribution and retail businesses. However, in the rapidly changing distribution environment, small and medium distribution logistics centers were becoming increasingly difficult. To strengthen the management capabilities of small and medium distribution logistics centers, 4 primary factors (management operational ability, employee professional competency enhancement, product delivery, customer CS management) and 16 secondary factors were established based on literature research and FGI. We intend to derive the final weight and priority of these factors using AHP, and establish strategies to strengthen the competitiveness of small and medium distribution logistics centers.
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