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A Comparative Study on the Perception of a Leading Smart Device Brand in Korea and China: Focusing on Text Analysis

  • Journal of The Korea Society of Computer and Information
  • Abbr : JKSCI
  • 2024, 29(9), pp.225-236
  • DOI : 10.9708/jksci.2024.29.09.225
  • Publisher : The Korean Society Of Computer And Information
  • Research Area : Engineering > Computer Science
  • Received : June 21, 2024
  • Accepted : August 26, 2024
  • Published : September 30, 2024

Eun-Ji Lee 1 Jae-Young Moon 2

1연세대학교
2동서대학교

Accredited

ABSTRACT

This study focuses on Xiaomi, which has gained attention amid the Fourth Industrial Revolution. Using Textom, customer perceptions of Xiaomi were collected over approximately 10 years and analyzed. Data from 2015 to 2023 were used to compare customer perceptions in South Korea and China. The analysis revealed that before 2016, both countries focused on Xiaomi as a company and its basic products. However, after 2016, perceptions shifted to include keywords related to expansion products. Additionally, perceptions of Xiaomi were positive in both countries, with South Korea showing an increasing positivity, while China maintained positive views. This suggests that entry barriers for Xiaomi in the domestic market have decreased significantly. Future research should involve big data analysis and comparative studies with other countries for more objective insights.

Citation status

* References for papers published after 2023 are currently being built.