@article{ART003130980},
author={Bo-A Rhee and Ye-Eun Seo and Yeon-U Ro and Gyu-Hyun Kim},
title={A Study on Visitor Engagement of the Audio Guide and Curating-bot at Museum of Modern and Contemporary Art},
journal={Journal of The Korea Society of Computer and Information},
issn={1598-849X},
year={2024},
volume={29},
number={10},
pages={185-195}
TY - JOUR
AU - Bo-A Rhee
AU - Ye-Eun Seo
AU - Yeon-U Ro
AU - Gyu-Hyun Kim
TI - A Study on Visitor Engagement of the Audio Guide and Curating-bot at Museum of Modern and Contemporary Art
JO - Journal of The Korea Society of Computer and Information
PY - 2024
VL - 29
IS - 10
PB - The Korean Society Of Computer And Information
SP - 185
EP - 195
SN - 1598-849X
AB - In this paper, we propose a comparative evaluation framework for digital services in the Museum of Modern and Contemporary Art, focusing on user experience analysis of both mobile apps and curating-bots. Our method assesses the efficiency, support, and innovative attributes of these services, particularly regarding their Pragmatic Quality (PQ) and Hedonic Stimulation (HS). The proposed framework combines empirical user engagement data via survey with hypothesis testing to determine the influences of digital services such as the mobile app and curating-bot on visitor satisfaction and immersion. The research team demonstrates the suitability of the Technology Acceptance Model (TAM) and the Quality-Value-Loyalty (QVL) Chain in evaluating digital services in the art museum context and the impact of these services on the visitor experiences.
KW - Mobile app;Robot guide;User engagement;TAM;QVL Chain in museums
DO -
UR -
ER -
Bo-A Rhee, Ye-Eun Seo, Yeon-U Ro and Gyu-Hyun Kim. (2024). A Study on Visitor Engagement of the Audio Guide and Curating-bot at Museum of Modern and Contemporary Art. Journal of The Korea Society of Computer and Information, 29(10), 185-195.
Bo-A Rhee, Ye-Eun Seo, Yeon-U Ro and Gyu-Hyun Kim. 2024, "A Study on Visitor Engagement of the Audio Guide and Curating-bot at Museum of Modern and Contemporary Art", Journal of The Korea Society of Computer and Information, vol.29, no.10 pp.185-195.
Bo-A Rhee, Ye-Eun Seo, Yeon-U Ro, Gyu-Hyun Kim "A Study on Visitor Engagement of the Audio Guide and Curating-bot at Museum of Modern and Contemporary Art" Journal of The Korea Society of Computer and Information 29.10 pp.185-195 (2024) : 185.
Bo-A Rhee, Ye-Eun Seo, Yeon-U Ro, Gyu-Hyun Kim. A Study on Visitor Engagement of the Audio Guide and Curating-bot at Museum of Modern and Contemporary Art. 2024; 29(10), 185-195.
Bo-A Rhee, Ye-Eun Seo, Yeon-U Ro and Gyu-Hyun Kim. "A Study on Visitor Engagement of the Audio Guide and Curating-bot at Museum of Modern and Contemporary Art" Journal of The Korea Society of Computer and Information 29, no.10 (2024) : 185-195.
Bo-A Rhee; Ye-Eun Seo; Yeon-U Ro; Gyu-Hyun Kim. A Study on Visitor Engagement of the Audio Guide and Curating-bot at Museum of Modern and Contemporary Art. Journal of The Korea Society of Computer and Information, 29(10), 185-195.
Bo-A Rhee; Ye-Eun Seo; Yeon-U Ro; Gyu-Hyun Kim. A Study on Visitor Engagement of the Audio Guide and Curating-bot at Museum of Modern and Contemporary Art. Journal of The Korea Society of Computer and Information. 2024; 29(10) 185-195.
Bo-A Rhee, Ye-Eun Seo, Yeon-U Ro, Gyu-Hyun Kim. A Study on Visitor Engagement of the Audio Guide and Curating-bot at Museum of Modern and Contemporary Art. 2024; 29(10), 185-195.
Bo-A Rhee, Ye-Eun Seo, Yeon-U Ro and Gyu-Hyun Kim. "A Study on Visitor Engagement of the Audio Guide and Curating-bot at Museum of Modern and Contemporary Art" Journal of The Korea Society of Computer and Information 29, no.10 (2024) : 185-195.
