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The Effects of Perceived Eco-Friendly Packaging on Platform Trust and Choice Intention: Focusing on Chinese Food Delivery Platforms

  • Journal of The Korea Society of Computer and Information
  • Abbr : JKSCI
  • 2026, 31(7), pp.235~252
  • Publisher : The Korean Society Of Computer And Information
  • Research Area : Engineering > Computer Science
  • Received : May 7, 2026
  • Accepted : June 17, 2026
  • Published : July 31, 2026

Eun-ji Lee 1 Jaeyoung Moon 2

1연세대학교
2동서대학교

Accredited

ABSTRACT

This study examines the effects of perceived eco-friendly packaging on platform trust and purchase intention in food delivery platforms, integrating the mediating role of platform trust, green consumption value, and platform differences. Data were collected from 300 Chinese consumers using Meituan and Ele.me, and analyzed using Structural Equation Modeling (SEM) and multi-group analysis. The results indicate that eco-friendly packaging significantly enhances platform trust, which in turn positively influences purchase intention. Eco-friendly packaging also exerts a direct positive effect on purchase intention, with platform trust partially mediating this relationship. Although some additional findings were not fully consistent with expectations, the overall structural relationships were supported. These findings highlight the importance of eco-friendly packaging, while suggesting the need for broader samples and longitudinal research to enhance generalizability.

Citation status

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