@article{ART001709653},
author={Lee Jung Hwa and Jung-Mi Choi},
title={A study on the relationship between patient's medical communication, reliance and satisfaction to dental hygienist},
journal={Journal of Korean society of Dental Hygiene},
issn={2287-1705},
year={2012},
volume={12},
number={5},
pages={1017-1027}
TY - JOUR
AU - Lee Jung Hwa
AU - Jung-Mi Choi
TI - A study on the relationship between patient's medical communication, reliance and satisfaction to dental hygienist
JO - Journal of Korean society of Dental Hygiene
PY - 2012
VL - 12
IS - 5
PB - Korean Society of Dental Hygiene
SP - 1017
EP - 1027
SN - 2287-1705
AB - Objectives : The purpose of this study was to help form treatment relationship with patient through more effective communication by defining the relationship between dental hygienist's medical communication and outpatient's reliance.satisfaction. Methods : The study researched 273 male and female patients who visited dental clinics and hospitals of Busan from March 12 to March 26, 2012 and its results are as follows.
Results : 1. The linguistic communication of dental hygienist was 3.72±0.63 and non-linguistic communication was 3.48±0.58. 2. For the dental hygienist's reliance.satisfaction, the reliance was 3.62±0.65 and the satisfaction was 3.74±0.65. 3. The dental hygienist's communication degree depending on general characteristic was statistically significant when the job of patient was housewife(p<0.001) and the number of dental clinic visits was more than 10 times (p<0.000). The dental hygienist's non-linguistic communication was statistically significant depending on patient's gender(p<0.000), age(p<0.002), job(p<0.001) and number of dental clinic visits (p<0.000). 4. The dental hygienist's reliance and satisfaction showed statistically significant difference depending on patient's gender(p<0.000), age(p<0.002), job(p<0.001) and number of dental clinic visits (p<0.000). 5. The dental hygienist's non-linguistic communication showed a positive correlation with reliance and satisfaction(p=0.000).
Conclusions : When considering the result above, it is necessary to develop the teaching method and material to educate the communication ability of dental manpower. It is necessary to reinforce the curriculum of dental hygienics and the education of dental hygienist to perform effective, smooth communication between dental hygienists.
KW - communication;dental hygienist;reliance;satisfaction
DO -
UR -
ER -
Lee Jung Hwa and Jung-Mi Choi. (2012). A study on the relationship between patient's medical communication, reliance and satisfaction to dental hygienist. Journal of Korean society of Dental Hygiene, 12(5), 1017-1027.
Lee Jung Hwa and Jung-Mi Choi. 2012, "A study on the relationship between patient's medical communication, reliance and satisfaction to dental hygienist", Journal of Korean society of Dental Hygiene, vol.12, no.5 pp.1017-1027.
Lee Jung Hwa, Jung-Mi Choi "A study on the relationship between patient's medical communication, reliance and satisfaction to dental hygienist" Journal of Korean society of Dental Hygiene 12.5 pp.1017-1027 (2012) : 1017.
Lee Jung Hwa, Jung-Mi Choi. A study on the relationship between patient's medical communication, reliance and satisfaction to dental hygienist. 2012; 12(5), 1017-1027.
Lee Jung Hwa and Jung-Mi Choi. "A study on the relationship between patient's medical communication, reliance and satisfaction to dental hygienist" Journal of Korean society of Dental Hygiene 12, no.5 (2012) : 1017-1027.
Lee Jung Hwa; Jung-Mi Choi. A study on the relationship between patient's medical communication, reliance and satisfaction to dental hygienist. Journal of Korean society of Dental Hygiene, 12(5), 1017-1027.
Lee Jung Hwa; Jung-Mi Choi. A study on the relationship between patient's medical communication, reliance and satisfaction to dental hygienist. Journal of Korean society of Dental Hygiene. 2012; 12(5) 1017-1027.
Lee Jung Hwa, Jung-Mi Choi. A study on the relationship between patient's medical communication, reliance and satisfaction to dental hygienist. 2012; 12(5), 1017-1027.
Lee Jung Hwa and Jung-Mi Choi. "A study on the relationship between patient's medical communication, reliance and satisfaction to dental hygienist" Journal of Korean society of Dental Hygiene 12, no.5 (2012) : 1017-1027.
