@article{ART002044956},
author={Young-Nam Park and Yong-Keum Choi and Ryu da young},
title={Influence of organizational communication satisfaction on job satisfaction, organizational commitment, and turnover intention : Focused on the mediated effects of interpersonal stress},
journal={Journal of Korean society of Dental Hygiene},
issn={2287-1705},
year={2015},
volume={15},
number={5},
pages={797-804},
doi={}
TY - JOUR
AU - Young-Nam Park
AU - Yong-Keum Choi
AU - Ryu da young
TI - Influence of organizational communication satisfaction on job satisfaction, organizational commitment, and turnover intention : Focused on the mediated effects of interpersonal stress
JO - Journal of Korean society of Dental Hygiene
PY - 2015
VL - 15
IS - 5
PB - Korean Society of Dental Hygiene
SP - 797
EP - 804
SN - 2287-1705
AB - Objectives: The purpose of the study was to investigate the influence of organizational communication satisfaction on the job satisfaction, organizational commitment, and turnover intention in the dental hygienists.
Methods: A self-reported questionnaire was completed by 227 dental hygienists in Chungnam. The questionnaire consisted of 4 questions of general characteristics of the subjects, 8 questions of interpersonal stress, 12 questions of organizational communication satisfaction, 5 questions of job satisfaction, 5 questions of organizational commitment, and 5 questions of turnover intention. The four variables were measured by Likert 7 point scale. Data were analyzed using SPSS version 18.0 for frequency analysis, t test, one way ANOVA, Pearson’s correlation coefficient, and stepwise regression analysis. Sobel test was used to verify the mediating effects.
Results: The interpersonal stress was proportional to turnover intention and inversely proportional to the organizational communication satisfaction, job satisfaction, and organizational commitment(p<0.01). The organizational communication satisfaction was proportional to the job satisfaction and organizational commitment, and inversely proportional to turnover intention(p<0.01). The interpersonal stress had a meditating effect between organizational communication satisfaction, and job satisfaction. It also gave the mediating effect between organizational communication satisfaction and organizational commitment.
Conclusions: The effective organization management system can enhance the job satisfaction, organizational commitment, and turnover intention reduction in the dental hygienists.
KW - interpersonal stress;job satisfaction;organizational commitment;organizational communication satisfaction;turnover intention
DO -
ER -
Young-Nam Park, Yong-Keum Choi and Ryu da young. (2015). Influence of organizational communication satisfaction on job satisfaction, organizational commitment, and turnover intention : Focused on the mediated effects of interpersonal stress. Journal of Korean society of Dental Hygiene, 15(5), 797-804.
Young-Nam Park, Yong-Keum Choi and Ryu da young. 2015, "Influence of organizational communication satisfaction on job satisfaction, organizational commitment, and turnover intention : Focused on the mediated effects of interpersonal stress", Journal of Korean society of Dental Hygiene, vol.15, no.5 pp.797-804. Available from: doi:
Young-Nam Park, Yong-Keum Choi, Ryu da young "Influence of organizational communication satisfaction on job satisfaction, organizational commitment, and turnover intention : Focused on the mediated effects of interpersonal stress" Journal of Korean society of Dental Hygiene 15.5 pp.797-804 (2015) : 797.
Young-Nam Park, Yong-Keum Choi, Ryu da young. Influence of organizational communication satisfaction on job satisfaction, organizational commitment, and turnover intention : Focused on the mediated effects of interpersonal stress. 2015; 15(5), 797-804. Available from: doi:
Young-Nam Park, Yong-Keum Choi and Ryu da young. "Influence of organizational communication satisfaction on job satisfaction, organizational commitment, and turnover intention : Focused on the mediated effects of interpersonal stress" Journal of Korean society of Dental Hygiene 15, no.5 (2015) : 797-804.doi:
Young-Nam Park; Yong-Keum Choi; Ryu da young. Influence of organizational communication satisfaction on job satisfaction, organizational commitment, and turnover intention : Focused on the mediated effects of interpersonal stress. Journal of Korean society of Dental Hygiene, 15(5), 797-804. doi:
Young-Nam Park; Yong-Keum Choi; Ryu da young. Influence of organizational communication satisfaction on job satisfaction, organizational commitment, and turnover intention : Focused on the mediated effects of interpersonal stress. Journal of Korean society of Dental Hygiene. 2015; 15(5) 797-804. doi:
Young-Nam Park, Yong-Keum Choi, Ryu da young. Influence of organizational communication satisfaction on job satisfaction, organizational commitment, and turnover intention : Focused on the mediated effects of interpersonal stress. 2015; 15(5), 797-804. Available from: doi:
Young-Nam Park, Yong-Keum Choi and Ryu da young. "Influence of organizational communication satisfaction on job satisfaction, organizational commitment, and turnover intention : Focused on the mediated effects of interpersonal stress" Journal of Korean society of Dental Hygiene 15, no.5 (2015) : 797-804.doi:
