@article{ART002065818},
author={Lee Jong Hwa and Park, Chun-Man},
title={Influencing factors of satisfaction and revisiting intention of dental implant patients},
journal={Journal of Korean society of Dental Hygiene},
issn={2287-1705},
year={2015},
volume={15},
number={6},
pages={983-990},
doi={}
TY - JOUR
AU - Lee Jong Hwa
AU - Park, Chun-Man
TI - Influencing factors of satisfaction and revisiting intention of dental implant patients
JO - Journal of Korean society of Dental Hygiene
PY - 2015
VL - 15
IS - 6
PB - Korean Society of Dental Hygiene
SP - 983
EP - 990
SN - 2287-1705
AB - Objectives: The purpose of the study is to investigate the influencing factors of satisfaction and revisiting intention of dental implant patients.
Methods: An interview and a self-reported questionnaire were completed by 190 patients in 10 dental clinics in Daegu, Gyeongbuk, and Gyeongnam from September 17 to October 31, 2015. The questionnaire consisted of the general characteristics of the subjects and satisfaction of implant. The instrument for implant interview was adapted form Pjetursson et al. by Likert 5 points scale. Cronbach’s α in the study was 0.768. Data were analyzed by SPSS/AMOS version 21.0 program.
Results: Cost satisfaction had direct effect on satisfaction of expectation and indirect effect on revisiting intent. Mastication satisfaction had the direct effect on satisfaction of expectation and revisiting intent, and indirect effect on revisiting intent. Satisfaction of aesthetic function had the direct effect on satisfaction of expectation, and the indirect effect on revisiting intent.
Conclusions: The determining factors of successful dental implant included expenses, mastication function, and aesthetic satisfaction.
The competent dental implant teamwork and appropriate expenses can satisfy the implant patients.
KW - dental implant;path analysis;revisiting intention;satisfaction
DO -
ER -
Lee Jong Hwa and Park, Chun-Man. (2015). Influencing factors of satisfaction and revisiting intention of dental implant patients. Journal of Korean society of Dental Hygiene, 15(6), 983-990.
Lee Jong Hwa and Park, Chun-Man. 2015, "Influencing factors of satisfaction and revisiting intention of dental implant patients", Journal of Korean society of Dental Hygiene, vol.15, no.6 pp.983-990. Available from: doi:
Lee Jong Hwa, Park, Chun-Man "Influencing factors of satisfaction and revisiting intention of dental implant patients" Journal of Korean society of Dental Hygiene 15.6 pp.983-990 (2015) : 983.
Lee Jong Hwa, Park, Chun-Man. Influencing factors of satisfaction and revisiting intention of dental implant patients. 2015; 15(6), 983-990. Available from: doi:
Lee Jong Hwa and Park, Chun-Man. "Influencing factors of satisfaction and revisiting intention of dental implant patients" Journal of Korean society of Dental Hygiene 15, no.6 (2015) : 983-990.doi:
Lee Jong Hwa; Park, Chun-Man. Influencing factors of satisfaction and revisiting intention of dental implant patients. Journal of Korean society of Dental Hygiene, 15(6), 983-990. doi:
Lee Jong Hwa; Park, Chun-Man. Influencing factors of satisfaction and revisiting intention of dental implant patients. Journal of Korean society of Dental Hygiene. 2015; 15(6) 983-990. doi:
Lee Jong Hwa, Park, Chun-Man. Influencing factors of satisfaction and revisiting intention of dental implant patients. 2015; 15(6), 983-990. Available from: doi:
Lee Jong Hwa and Park, Chun-Man. "Influencing factors of satisfaction and revisiting intention of dental implant patients" Journal of Korean society of Dental Hygiene 15, no.6 (2015) : 983-990.doi:
