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Comparison of job satisfaction, turnover intention, and job performance by dental hygienists’ clinical assistance and preventive work

  • Journal of Korean society of Dental Hygiene
  • Abbr : J Korean Soc Dent Hyg
  • 2019, 19(2), pp.221-229
  • DOI : 10.13065/jksdh.20190018
  • Publisher : Korean Society of Dental Hygiene
  • Research Area : Medicine and Pharmacy > Dentistry
  • Published : April 30, 2019

Mi-Gyung Seong 1 Yu-Rin Kim 2

1마산대학교
2신라대학교 치위생학과

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ABSTRACT

Objectives: The purpose of this study was to confirm job satisfaction, job performance, and turnover intention according to dental hygienists’ clinical assistance and preventive work. Methods: The collected data (N=380) were analyzed with independent t-tests and Pearson correlations using SPSS Statistics ver. 21.0 (IBM Co., Armonk, NY, USA). Results: The results indicated that the higher the overall job satisfaction of the dental hygienist, the higher their job performance and the lower their turnover intention ( p <0.05). The results of the comparison of job satisfaction showed that preventive work was higher than dental hygienists’ clinical assistance in all items except “I was pleased with work” ( p <0.05). The results of the comparison of job performance showed that preventive work was higher than dental hygienists’ clinical assistance in all items except “I have never complained, even if things go wrong” ( p <0.05). The results of the comparison of turnover intention showed that clinical assistance was higher than dental hygienists’ preventive work in all items ( p <0.05). Conclusions: Our results demonstrate that job satisfaction, turnover intentions, and job performance have positive effects for preventive work. Therefore, dental clinics need to improve the actual environment so that dental hygienists can focus on preventive work.

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