@article{ART002660946},
author={Ok-Seong Han},
title={A qualitative research on emotional labor and stress in dental hygienists},
journal={Journal of Korean society of Dental Hygiene},
issn={2287-1705},
year={2020},
volume={20},
number={6},
pages={797-807},
doi={10.13065/jksdh.20200074}
TY - JOUR
AU - Ok-Seong Han
TI - A qualitative research on emotional labor and stress in dental hygienists
JO - Journal of Korean society of Dental Hygiene
PY - 2020
VL - 20
IS - 6
PB - Korean Society of Dental Hygiene
SP - 797
EP - 807
SN - 2287-1705
AB - Objectives: This qualitative research was conducted to understand the experiences of dental hygienists with respect to emotional labor and stress through in-depth interviews, and analyze experiences that are difficult to grasp in quantitative studies. Methods: From October 7 to October 14 2020, a total of seven study participants were selected and underwent in-depth interviews. A phenomenological research methodology was applied for intensive analysis. Results: The results of the interviews were grouped into five central-categories: relationships in the workplace (trouble with the staff, discrimination against staff, relationship between subordinates and superiors), relationships with non-major (trouble with laboratory staff, inferiority complex and behavior of non-specialists), emotional labor for the patient (patient-centered, patient selfishness, exquisite guardian), conduction of business (passing the work, deterioration in health due to emotional labor), organizing emotions (patience and a sense of collapse, conversation with a coworker).
Conclusions: Based on this study, we need to develop tools to measure dental hygienists’ emotional labor and stress as well as conduct follow-up research on ways to improve them.
KW - Dental hygienist;Emotional labor;Qualitative research
DO - 10.13065/jksdh.20200074
ER -
Ok-Seong Han. (2020). A qualitative research on emotional labor and stress in dental hygienists. Journal of Korean society of Dental Hygiene, 20(6), 797-807.
Ok-Seong Han. 2020, "A qualitative research on emotional labor and stress in dental hygienists", Journal of Korean society of Dental Hygiene, vol.20, no.6 pp.797-807. Available from: doi:10.13065/jksdh.20200074
Ok-Seong Han "A qualitative research on emotional labor and stress in dental hygienists" Journal of Korean society of Dental Hygiene 20.6 pp.797-807 (2020) : 797.
Ok-Seong Han. A qualitative research on emotional labor and stress in dental hygienists. 2020; 20(6), 797-807. Available from: doi:10.13065/jksdh.20200074
Ok-Seong Han. "A qualitative research on emotional labor and stress in dental hygienists" Journal of Korean society of Dental Hygiene 20, no.6 (2020) : 797-807.doi: 10.13065/jksdh.20200074
Ok-Seong Han. A qualitative research on emotional labor and stress in dental hygienists. Journal of Korean society of Dental Hygiene, 20(6), 797-807. doi: 10.13065/jksdh.20200074
Ok-Seong Han. A qualitative research on emotional labor and stress in dental hygienists. Journal of Korean society of Dental Hygiene. 2020; 20(6) 797-807. doi: 10.13065/jksdh.20200074
Ok-Seong Han. A qualitative research on emotional labor and stress in dental hygienists. 2020; 20(6), 797-807. Available from: doi:10.13065/jksdh.20200074
Ok-Seong Han. "A qualitative research on emotional labor and stress in dental hygienists" Journal of Korean society of Dental Hygiene 20, no.6 (2020) : 797-807.doi: 10.13065/jksdh.20200074
