[journal]
												
												
												
												
												
												
												
													Bardach, Eugene
												
												
													/ 1996
												
												
												
													
													
														/ Accountability in Human Services Collaboratives: For What? And to Whom?
													
												
												
													/ Journal of Public Administration Research and Theory
												
												
												6(2)
												: 197~224
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Burke, Lisa A.
												
												
													/ 1999
												
												
												
													
													
														/ Taking the Mystery Out of Intuitive Decision Making
													
												
												
													/ The Academy of Management Executive
												
												
												13(4)
												: 91~99
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Brunacini, A.
												
												
													/ 1985
												
												
												
													
													
														/ Fire Command
													
												
												
													/ National Fire Protection Association
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Comfort, Louise K. 
												
												
													/ 2002
												
												
												
													
													
														/ Rethinking Security: Organizational Fragility In Extreme Events
													
												
												
													/ Public Administration Review
												
												
												62
												: 98~107
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Comfort, Louise K.
												
												
													/ 1994
												
												
												
													
													
														/ Risk and Resilience: Inter-organizational Learning Following the Northridge Earthquake of 17 January 1994
													
												
												
													/ Journal of Contingencies andCrisis Management
												
												
												2(3)
												: 157~170
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Comfort, Louise K 
												
												
													/ 1988
												
												
												
													
													
														/ Managing Disaster. Strategies and Policy Perspectives
													
												
												
													/ Duke University Press
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Comfort, Louise K
												
												
													/ 2004
												
												
												
													
													
														/ Coordination in Rapidly Evolving Disaster Response Systems
													
												
												
													/ American Behavioral Scientist
												
												
												48(3)
												: 295~313
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Crichton, Margaret T.
												
												
													/ 2000
												
												
												
													
													
														/ Training Decision Makers – Tactical Decision Games
													
												
												
													/ Journal of Contingencies and Crisis Management
												
												
												8(4)
												: 208~217
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Cross, Chad L.
												
												
													/ 2004
												
												
												
													
													
														/ Police Trauma and Addiction. Coping with the Dangers of the Job
													
												
												
													/ FBI Law Enforcement Bulletin
												
												
												73(10)
												: 24~32
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Day, Patricia
												
												
													/ 1987
												
												
												
													
													
														/ Accountabilities. Five Public Services
													
												
												
													/ Tavistock Publications
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Dror, Yehezkel
												
												
													/ 1988
												
												
												
													
													
														/ Decisionmaking under Disaster Conditions. in: Managing Disaster. Strategies and Policy Perspectives
													
												
												
													/ Duke University Press
												
												
												
												: 255~273
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Dubnick, Melvin J.
												
												
													/ 1993
												
												
												
													
													
														/ Accountability and the Centrality of Expectations in American Public Administration. in: Research in Public Administration, Volume 2
													
												
												
													/ JAI Press Inc.
												
												
												
												: 37~78
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Goss, Cynthia
												
												
													/ 2005
												
												
												
													
													
														/ Mental Health Aftermath of Simulated Attacks
													
												
												
													/ Law & Order
												
												
												53(5)
												: 48~55
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Guy, Mary E.
												
												
													/ 2008
												
												
												
													
													
														/ Emotional Labor: Putting the Service in Public Service
													
												
												
													/ M. E. Sharpe
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Handler, Joel F
												
												
													/ 1990
												
												
												
													
													
														/ Law and the Search for Community
													
												
												
													/ University of Pennsylvania Press
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Handler, Joel F
												
												
													/ 1986
												
												
												
													
													
														/ The Conditions of Discretion: Autonomy, Community, Bureaucracy
													
												
												
													/ Russell Sage
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Herron, Shawn
												
												
													/ 2001
												
												
												
													
													
														/ Dealing with the Aftermath. Stress Management for Critical-Incident Responders
													
												
												
													/ Sheriff 
												
												
												53(3)
												: 36~37
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Hochschild, Arlie
												
												
													/ 1983
												
												
												
													
													
														/ The Managed Heart. Commercialization of Human Feeling
													
												
												
													/ University of California Press
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Janis, Irving L.
												
												
													/ 1977
												
												
												
													
													
														/ Decision Making: A Psychological Analysis of Conflict, Choice, and Commitment
													
												
												
													/ The Free Press
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Jones, A.H. Martin
												
												
													/ 1957
												
												
												
													
													
														/ Athenian Democracy
													
												
												
													/ Basil Blackwell
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Kelly, Marisa
												
												
													/ 1994
												
												
												
													
													
														/ Theories of Justice and Street-Level Discretion
													
												
												
													/ Journal of Public Administration Research and Theory
												
												
												4(2)
												: 119~140
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Lewis, Ralph G.
												
												
													/ 1988
												
												
												
													
													
														/ Management Issues in Emergency Response. in: Managing Disaster. Strategies and Policy Perspectives
													
												
												
													/ Duke University Press
												
												
												
												: 163~179
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Maynard-Moody, Steven
												
												
													/ 2000
												
												
												
													
													
														/ State Agent or Citizen Agent: Two Narratives of Discretion
													
												
												
													/ Journal of Public Administration Research and Theory
												
												
												10(2)
												: 329~358
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Mitchell, Jeffrey T. 
												
												
													/ 1988
												
												
												
													
													
														/ The Impact of Stress on Emergency Service Personnel: Policy Issues in Emergency Response. in: Managing Disaster. Strategies and Policy Perspectives
													
												
												
													/ Duke University Press
												
												
												
												: 199~216
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Nagel, Jack H.
												
												
													/ 1991
												
												
												
													
													
														/ Psychological Obstacles to Administrative Responsibility: Lessons of the MOVE Disaster
													
												
												
													/ Journal of Policy Analysis and Management
												
												
												10(1)
												: 1~23
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Parsons, Talcott
												
												
													/ 1951
												
												
												
													
													
														/ Toward a General Theory of Action
													
												
												
													/ Harper and Row
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Pogrebin, Mark R. 
												
												
													/ 1991
												
												
												
													
													
														/ Police and Tragic Events: The Management of Emotions
													
												
												
													/ Journal of Criminal Justice
												
												
												19
												: 395~403
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Richards, Jane M.
												
												
													/ 1999
												
												
												
													
													
														/ Composure at Any Cost? The Cognitive Consequences of Emotion Suppression
													
												
												
													/ Personality and Social Psychology Bulletin
												
												
												25(8)
												: 1033~1044
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Roberts, Jennifer Tolbert
												
												
													/ 1982
												
												
												
													
													
														/ Accountability in Athenian Government
													
												
												
													/ University of Wisconsin Press
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Rockman, Bert A.
												
												
													/ 1998
												
												
												
													
													
														/ The Changing Role of the State. in: Taking Stock: Assessing Public Sector Reforms
													
												
												
													/ McGill-Queen’s University Press
												
												
												
												: 20~44
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Romzek, Barbara S. 
												
												
													/ 2000
												
												
												
													
													
														/ Dynamics of Public Sector Accountability in an Era of Reform
													
												
												
													/ International Review of Administrative Sciences
												
												
												66
												: 21~44
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Romzek, Barbara S. 
												
												
													/ 1998
												
												
												
													
													
														/ Accountability. in: International Encyclopedia of Public Policy and Administration 1:A-C
													
												
												
													/ Westview Press
												
												
												
												: 6~11
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Romzek, Barbara S.
												
												
													/ 1987
												
												
												
													
													
														/ Accountability in the Public Sector: Lessons from the Challenger Tragedy
													
												
												
													/ Public Administration Review
												
												
												47(3)
												: 227~238
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Schaubroeck, John
												
												
													/ 2000
												
												
												
													
													
														/ Antecedents of Workplace Emotional Labor Dimensions and Moderators of Their Effects on Physical Symptoms
													
												
												
													/ Journal of Organizational Behavior
												
												
												21
												: 163~183
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Schmitt, John
												
												
													/ 1994
												
												
												
													
													
														/ Mastering Tactics: Tactical Decision Game Workbook
													
												
												
													/ Marine Corps Association
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Schneider, Saundra K.
												
												
													/ 1992
												
												
												
													
													
														/ Governmental Response to Disasters: The Conflict Between Bureaucratic Procedures and Emergent Norms
													
												
												
													/ Public Administration Review
												
												
												52(2)
												: 135~145
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Schwartz, Robert
												
												
													/ 2004
												
												
												
													
													
														/ Managerial Values and Accountability Pressures: Challenges of Crisis and Disaster
													
												
												
													/ Journal of Public Administration Research and Theory
												
												
												14(1)
												: 79~102
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Shields, Stephanie A.
												
												
													/ 1980
												
												
												
													
													
														/ Emotional Stereotyping of Parents in Child Rearing Manuals, 1915-1980
													
												
												
													/ Social Psychology Quarterly
												
												
												52(1)
												: 44~55
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Simon, Herbert A.
												
												
													/ 1997
												
												
												
													
													
														/ Administrative Behavior: A Study of Decision-making Processes in Administrative Organizations,4th edition
													
												
												
													/ The Free Press
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Stivers, Camilla
												
												
													/ 2007
												
												
												
													
													
														/ ‘So Poor and So Black’: Hurricane Katrina, Public Administration, and the Issue of Race
													
												
												
													/ Public Administration Review
												
												
												
												: 48~56
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Stivers, Camilla
												
												
													/ 1994
												
												
												
													
													
														/ The Listening Bureaucrat: Responsiveness in Public Administration
													
												
												
													/ Public Administration Review
												
												
												54(4)
												: 364~369
												
												
												
												
												
											
										 
									
										
											
												[journal]
												
												
												
												
												
												
												
													Stone, Bruce
												
												
													/ 1995
												
												
												
													
													
														/ Administrative Accountability in the ‘Westminster’ Democracies:  Towards a New Conceptual Framework
													
												
												
													/ Governance
												
												
												8
												: 505~526
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Thomas, Paul G. 
												
												
													/ 1998
												
												
												
													
													
														/ The Changing Nature of Accountability. in: Taking Stock: Assessing Public Sector Reforms
													
												
												
													/ Mc Gill-Queen’s University Press
												
												
												
												: 348~393
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Thompson, Dennis  F. 
												
												
													/ 1987
												
												
												
													
													
														/ Political Ethics and Public Office
													
												
												
													/ Harvard University Press
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Vinzant, Janet Coble
												
												
													/ 1998
												
												
												
													
													
														/ Street-level Leadership: Discretion and Legitimacy in Front-line Public Service
													
												
												
													/ Georgetown University Press
												
												
												
												
												
												
												
												
												
											
										 
									
										
											
												
												
												[book]
												
												
												
												
												
													Waugh, William L., Jr. 
												
												
													/ 1988
												
												
												
													
													
														/ Current Policy and Implementation Issues in Disaster Preparedness. in: Managing Disaster. Strategies and Policy Perspectives
													
												
												
													/ Duke University Press
												
												
												
												: 111~125