Journal of Regional Studies and Development 2023 KCI Impact Factor : 0.4
-
pISSN : 1738-3846 / eISSN : 2765-4028
- https://journal.kci.go.kr/jrsd_ipaid
KJCKorea
Journal Central
The Relationship between Servant Leadership, Organizational Citizenship Behavior and Organizational Performance
- Journal of Regional Studies and Development
- Abbr : JRSD
- 2012, 21(2), pp.1-30
- Publisher : Institute for Poverty Alleviation and International Development: IPAID
- Research Area : Social Science > Area Studies > Regional Studies in general > Comparative / Statistical Regional Studies
1울산대학교
Accredited
ABSTRACT
The purpose of this study is to examine empirically the relationship between servant leadership, organizational citizenship behavior and organizational performance. The analytical result shows that there is the causal relationship between servant leadership, organizational citizenship behavior and organizational performance. Specifically, the research finds that not only does servant leadership positively affect organizational citizenship behavior and organizational performance, but also does organizational citizenship behavior have influence on organizational performance in a positive way. Most importantly, the study investigates the moderating effect of organizational citizenship behavior on servant leadership and organizational performance, which previous studies have not paid attention to. It points out that servant leadership and organizational citizenship behavior can be one of the practical behavior methods for improving organizational performance in public organizations.
Statistics
-
265 Viewed
-
1 Downloaded
Tools
Issue List
Citation status
* References for papers published after 2023 are currently being built.
[thesis]
김창한
/ 2007
/ 호텔 매니저의 서번트 리더십이 조직유효성과 조직시민행동에 미치는 영향
/ 박사
/ 안양대학교 대학원
[journal]
양재근
/ 2010
/
The Relationship among Servant Leadership, Organizational Commitment and Organizational Citizenship Behavior of the Public Sports Center Managers
/ 한국체육과학회지
/ 한국체육과학회
19(1)
: 141~152
[journal]
이재연
/ 2009
/
A Study on the Influence of Servant Leadership and Trust in Leader on Organizational Performance
/ 경영과 정보연구
/ 대한경영정보학회
28(4)
: 131~154
[book]
이학식
/ 2011
/ 구조방정식 모형분석과 AMOS 16.0
/ 법문사
[journal]
Anderson, K. P
/ 2005
/ A Correlational Analysis of Servant Leadership and Job Satisfaction in a Religious Educational Organization
/ Dissertation Abstracts International
66(1)
: 3162292~
[journal]
Banki, S
/ 2010
/ Is a Good Deed Constructive Regardless of Intent? Organization Citizenship Behavior, Motive, and Group Outcomes
/ Small Group Research
41(3)
: 354~375
[journal]
Barbuto, J. E
/ 2006
/ Scale Development and Construct Clarification of Servant Leadership
/ Group & Organization Management
31
: 300~326
[book]
Bass, B. M
/ 1990
/ Bass and Stogdill's Handbook of Leadership: A Survey of Theory, Research and Managerial Applications(3rd ed.)
/ Frees Press
[journal]
Bass, B. M
/ 2000
/ The Future of Leadership in Learning Organization
/ Journal of Leadership Studies
7(3)
: 18~40
[journal]
Bateman, T. S.
/ 1983
/ Job Satisfaction and the Good Soldier. The Relationship Between Affect and Employee Citizenship
/ Academy of Management Journal
26
: 587~595
[book]
Block, P
/ 1998
/ Stewardship: Choosing Service over Self-Interest
/ Berretf-Koehler
[journal]
Bolino, M. C.
/ 2002
/ Citizenship Behavior and the Creation of Social Capital in Organizations
/ Academy of Management Review
27
: 505~522
[journal]
Bowie, N
/ 2000
/ Business Ethics, Philosophy, and the Next 25 Years
/ Business Ethics Quarterly
10(1)
: 7~20
[thesis]
Boyer, G. B
/ 1999
/ Turning Points in the Development of male Servant-Leader
/ 박사
/ The Fielding Institute
[journal]
Cerit, Y
/ 2009
/ The Effects of Servant Leadership Behaviors of School Principals on Teachers' Job Satisfaction
/ Educational Management Administration & Leadership
37(5)
: 600~623
[journal]
Chang, C. S
/ 2009
/ Perceptions of Internet Marketing and Organizational Commitment by Nurses
/ Journal of Advanced Nursing
65
: 92~100
[journal]
Chang, C. S
/ 2010
/ Moderating Effect of Nurses' Customer- Oriented Perception Between Organizational Citizenship Behaviors and Satisfaction
/ Western Journal of Nursing Research
32(5)
: 628~643
[book]
Collins, J
/ 2001
/ Good to Great. Why Some Companies Make the Leap and Others don't
/ HarperCollins
[book]
Daft, R. L
/ 2008
/ The Leadership Experience(4th ed.)
/ Thomson South-Western
[journal]
de Waal, A
/ 2012
/ The Relation Between Servant Leadership, Organizational Performance and the High-Performance Organization Framework
/ Journal of Leadership & Organizational Studies
19(2)
: 173~190
[journal]
Deluga, R. J
/ 1995
/ The Relationship Between Attributional Leadership and Organizational Citizenship Behavior
/ Journal of Applied Social Psychology
25
: 1652~1669
[journal]
Drury, S
/ 2004
/ Employee Perceptions of Servant Leadership: Comparisons by Level and with Job Satisfaction and Organizational Commitment
/ Dissertation Abstracts International
65(9)
: 3146724~
[journal]
Ehrhart, M. G
/ 2004
/ Leadership and Procedural Justice Climate as Antecedents of Unit-Level Organizational Citizenship Behavior
/ Personnel Psychology
57
: 61~94
[journal]
Euwema, M. C
/ 2007
/ Leadership Styles and Group Organizational Citizenship Behavior across Cultures
/ Journal of Organizational Behavior
28
: 1035~1057
[journal]
Farling, M. I.
/ 1999
/ Servant Leadership: Setting the Stage for Empirical Research
/ Journal of Leadership Studies
6
: 50~72
[journal]
George J. M
/ 1990
/ Understanding Prosocial Behavior, Sales Performance, and Turnover. A Group-Level Analysis in a Service Context
/ Journal of Applied Psychology
75
: 698~709
[journal]
Graham, J. W
/ 1991
/ Servant-leadership in Organizations: Inspirational and Moral
/ Leadership Quarterly
2
: 105~119
[book]
Greenleaf, R. K
/ 1970
/ The Servant as a Leader
/ Greenleaf Center
[book]
Greenleaf, R. K
/ 1977
/ Servant Leadership: A Journal into the Nature of Legitimate Power and Greatness
/ Paulist Press
[journal]
Hebert, S. C
/ 2003
/ The Relationship of Perceived Servant Leadership and Job Satisfaction from the Follower's Perspective
/ Dissertation Abstracts International
64(1)
: 3112981~
[journal]
Hyatt, D. E.
/ 1997
/ An Examination of the Relationship Between Work and Group Characteristics and Performance: Once More into the Breech
/ Personnel Psychology
50
: 55~585
[journal]
Ilies R
/ 2005
/ Authentic Leadership and Eudaemonic Well Being: Understanding Leader-Follower Outcomes
/ Leadership Quarterly
16
: 373~394
[journal]
Irving, J. A
/ 2005
/ Servant Leadership and the Effectiveness of Teams
/ Dissertation Abstracts International
66(4)
: 3173207~
[book]
Johnson, C
/ 2001
/ Meeting The Ethical Challenges of Leadership
/ SAGE Publications
[journal]
고유경
/ 2008
/
Identification of Factors related to Hospital Nurses’ Organizational Citizenship Behavior using a Multilevel Analysis
/ Journal of Korean Academy of Nursing
/ 한국간호과학회
38(2)
: 287~297
[journal]
Koys, D. J
/ 2001
/ The Effects of Employee Satisfaction, Organizational Citizenship Behavior, and Turnover on Organizational Effectiveness: A Unit-Level, Longitudinal Study
/ Personnel Psychology
54
: 101~114
[journal]
Laub, J. A
/ 1999
/ Assessing the Servant Organization: Development of the Servant Organizational Leadership Assessment (SOLA) Instrument
/ Dissertation Abstracts International
60(2)
: 9921922~
[journal]
LePine, J. A.
/ 2002
/ The Nature and Dimensionality of Organizational Citizenship Behavior: A Critical Review and Meta-Analysis
/ Journal of Applied Psychology
87
: 52~65
[journal]
Liden, R. C
/ 2000
/ An Examination of the Mediating Role of Psychological Empowerment & the Relation Between Job, Interpersonal Relationships, and Work Outcomes
/ Journal of Applied Psychology
85
: 407~416
[journal]
Mackenzi, S. B
/ 1991
/ Organizational Citizenship Behavior and Objective Probability as Determinants of Managerial Evaluations of Salespersons’ Performance
/ Organization Behavior and Human Decision Processes
50
: 123~150
[journal]
Mackey, A
/ 2008
/ The Effect of CEOs on Firm Performance
/ Strategic Management Journal
29
: 1357~1367
[journal]
Mayer, R. C
/ 1993
/ The Impact of Organizational Citizenship Behavior on Evaluations of Salesperson Performance
/ Journal of Marketing
57
: 70~80
[journal]
Miears, L. D
/ 2004
/ Servant-Leadership and Job Satisfaction: A Correlational Study in Texas Education Agency Region X Public Schools
/ Dissertation Abstracts International
65(9)
: 3148083~
[journal]
Mowday, R
/ 1979
/ The Measurement of Organizational Commitment
/ Journal of Vocational Behavior
14
: 224~247
[journal]
Neuman, G. A
/ 1999
/ Team Effectiveness: Beyond Skills and Cognitive Ability
/ Journal of Applied Psychology
84
: 376~389
[confproc]
Nielsen, T. M
/ 2009
/ Utility of OCB: Organizational Citizenship Behavior and Group Performance in a Resource Allocation Framework
/ Paper Presented at the 24th Annual Society for Industrial and Organizational Psychology Conference
[thesis]
Nuijten, I
/ 2009
/ Servant Leadership: Paradox or Diamond in the Rough? A Multidimensional Measure and Empirical Evidence
/ 박사
/ Vrije Universiteit Amsterdam
[book]
Organ, D. W
/ 1988
/ Organizational Citizenship Behavior: The Good Soldier Syndrome
/ Lexington Books
[book]
Organ, D. W
/ 2006
/ Organizational Citizenship Behavior: Its Nature Antecedents, and Consequences
/ Sage
[confproc]
Patterson, K
/ 2003
/ Servant Leadership: A Theoretical Model. Paper Presented at the Servant Leadership Roundtable
/ Regent University
[journal]
Podsakoff, P. M
/ 1994
/ Organizational Citizenship Behavior and Sales Unit Effectiveness
/ Journal of Marketing Research
31
: 351~363
[journal]
Podsakoff, P. M
/ 1997
/ Impact of Organizational Citizenship Behavior on Organizational Performance: A Review and Suggestions for Future Research
/ Human Performance
10
: 133~151
[journal]
Podsakoff, P. M
/ 2000
/ Organizational Citizenship Behavior: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research
/ Journal of Management
26
: 513~563
[journal]
Podsakoff, P. M
/ 1997
/ Transformational Leader Behaviors and Substitutes for Leadership as Determinists of Employee Satisfaction, Commitment, Trust, and Organizational Citizenship Behaviors
/ Journal of Management
22
: 259~298
[journal]
Polleys, M. S
/ 2002
/ One University’s Response to the Anti-Leadership Vaccine: Developing Servant Leaders
/ Journal of Leadership Studies
8(3)
: 117~130
[journal]
Reinke, S. J
/ 2004
/ Service Before Self: Towards a Theory of Servant Leadership
/ Global Virtue Ethics Review
5(3)
: 30~57
[journal]
Russell, R. F
/ 2002
/ A Review of Servant Leadership Attributes: Developing a Practical Model
/ Leadership & Organization Development Journal
23
: 145~157
[journal]
Searle, T. P
/ 2010
/ Servant Leadership, Hope, and Organizational Virtuousness: A Framework Exploring Positive Micro and Macro Behaviors and Performance Impact
/ Journal of Leadership & Organizational Studies
18(1)
: 107~117
[book]
Senge, P. M
/ 1995
/ Robert Greenleaf’s Legacy: A New Foundation for Twenty- First Century Institutions, Reflection on Leadership: How Robert K. Greenleaf’s Theory of Servant-Leadership Influenced Today’s Top Management Thinkers
/ John Wiley & Sons, Inc
[book]
Sims, B. J
/ 1997
/ Servant-hood: Leadership for the Group Effectiveness
/ The Wharton School, University of Pennsylvania
[journal]
Smith, C. A
/ 1983
/ Organizational Citizenship Behavior: Its Nature and Antecedents
/ Journal of Applied Psychology
68
: 655~663
[book]
Spears, L. C
/ 1995
/ Servant-leadership and the Greenleaf Legacy, In Reflections in Leadership
/ Wiley
[other]
Stone, A. G.
/ 2005
/ The History of Leadership Focus. Servant Leadership Roundtable
[journal]
Stone, A. G
/ 2004
/ Transformational Versus Servant Leadership: A Difference in Leadership Focus
/ The Leadership and Organization Development Journal
25(4)
: 349~361
[journal]
Thompson, C. H
/ 2003
/ The Public School Superintendent and Servant Leadership
/ Dissertation Abstracts International
66(9)
: 3190501~
[book]
Van Dierendonck, D
/ 2009
/ Servant Leadership, Key to Follower Well-Being, In Power and Interdependence in Organizations
/ Cambridge University Press
: 319~337
[journal]
Van Dyne, L
/ 1994
/ Organizational Citizenship Behavior; Construct Redefinition, Measurement, and Validation
/ Academy of Management Review
15(4)
: 666~681
[journal]
Vey, M. A.
/ 2004
/ In-Role or Extra-Role Organizational Citizenship Behavior: Which Are We Measuring
/ Human Performance
17(1)
: 119~135
[journal]
Walumbwa F. O
/ 2010
/ Servant Leadership, Procedural Justice Elimate, Service Elimate, Employer Attitudes, and Organizational Citizenship Behavior: A Cross-Level Investigation
/ Journal of Applied Psychology
95
: 517~529
[journal]
Walz, S
/ 2000
/ Organizational Citizenship Behavior: Their Relationship to Organizational Effectiveness
/ Journal of Hospitality & Tourism Research
24
: 301~319
[journal]
Wayne, S. J.
/ 1993
/ The Effects of Leader-Member Exchange on Employee Citizenship and Impression Management Behavior
/ Human Relations
46
: 1431~1441
[journal]
Whetstone, J. T
/ 2002
/ Personalism and Moral Leadership: The Servant Leaders with Transforming Vision
/ Business Ethics: A European Review
11(4)
: 385~392
[journal]
Williams, L. J.
/ 1991
/ Job Satisfaction and Organizational Commitment as Predictors of Organization Citizenship and In-role Behaviors
/ Journal of Management
17
: 601~617
[journal]
Woodruff, T. R
/ 2004
/ Executive Pastors’ Perception of Leadership and Management Competencies Needed for Local Church Administration
/ Dissertation Abstracts International
69(9)
: 3128851~
[book]
Yukl, G
/ 2002
/ Leadership in Organizations
/ Prentice- Hill