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An Experimental Analysis Approach on Soft Insurance Fraud Behavior

  • Journal of Insurance and Finance
  • 2005, 16(2), pp.77-118
  • Publisher : Korea Insurance Research Institute
  • Research Area : Social Science > Business Management

Kim, Hunsoo 1

1순천향대학교

Accredited

ABSTRACT

Employing TPB (the theory of planed behavior) model, this paper examines soft insurance fraud, which is the dominant part of insurance fraud but known to be difficult to contain. The papers investigates three types of soft fraud behavior; insurance premium fraud, hospitalization fraud and automobile building-up charge fraud. The TPB model successfully explains the insurance premium fraud behavior and automobile building-up charge fraud but fails to explain the hospitalization fraud behavior. This research also examines the effect of an education & promotion treatment, showing a popular TV program to experiment participants. The result of the experiment shows that the treatment has a significant effect on controlling the premium fraud behavior but no significant effect on the other two fraud behaviors.

Citation status

* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.