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The Impact of Government Accountability and Trust in Government on the Collaboration Performance in Disaster Management Collaboration System: The Case of Sewol Ferry

Young-Ran Hyun 1

1이화여자대학교

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ABSTRACT

In the case of the Sewol Ferry incident, there was a failure of governance because the participation of various stakeholder could not be converted to a collaboration system by coordination and communication. The government established a collaboration system between the government and the private sector to carry out the disaster management, but the lack of government accountability was revealed. In view of governance, the accountability of government is divided into 3 accountabilities of collaboration structure, collaboration process, and collaboration result. This study developed the concept of government’s accountability and its measurement instruments and analyzed for validity. As the result of checking the accountability of the government in the collaboration system for managing the disaster, we found that the mean value on accountability of collaboration process was lowest among the accountabilities of collaboration which has mean value lower than 3. The results of hierarchical multiple regression analysis showed that the accountability of collaboration structure (Model 2), that of process (Model 3), and that of result (Model 4) provided stronger explanation than the confidence of government (Model 1). Therefore, the accountability of collaboration process was found to be most important in the management of Sewol Ferry.

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* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.
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