@article{ART002672015},
author={Park Sun Young},
title={Hospital Service Satisfaction of Outpatients Carers in Children's Hospital},
journal={Journal of The Health Care and Life Science},
issn={2383-4552},
year={2020},
volume={8},
number={1},
pages={37-42}
TY - JOUR
AU - Park Sun Young
TI - Hospital Service Satisfaction of Outpatients Carers in Children's Hospital
JO - Journal of The Health Care and Life Science
PY - 2020
VL - 8
IS - 1
PB - The korean Society of Medical Informatics Education(KSMIE)
SP - 37
EP - 42
SN - 2383-4552
AB - This study was performed to find out the hospital service satisfaction of the caregivers using the children's hospital. The impact of general features and motivations on hospital service satisfaction was investigated for the carers of patients visiting outpatient clinics in large cities using structured questionnaire. Studies have shown that telephone counseling, medical reservation, hospital facility consistency or convenience, child convenience, nurse's kindness, medical staff's kindness, explanation, etc. do not have much impact. As for considerations, other factors, but in motivation, there was the biggest difference in service satisfaction across the hospital. Although the medical staff's ability is important because customers visiting pediatric hospitals tend to be evaluated for caregivers services rather than patients, I think the hospital's overall service satisfaction is an important factor in finding hospitals, so I think the convenience of medical staff and facilities for children are necessary.
KW - Children's Hospital;motivation for hospital use;hospital service satisfaction
DO -
UR -
ER -
Park Sun Young. (2020). Hospital Service Satisfaction of Outpatients Carers in Children's Hospital. Journal of The Health Care and Life Science, 8(1), 37-42.
Park Sun Young. 2020, "Hospital Service Satisfaction of Outpatients Carers in Children's Hospital", Journal of The Health Care and Life Science, vol.8, no.1 pp.37-42.
Park Sun Young "Hospital Service Satisfaction of Outpatients Carers in Children's Hospital" Journal of The Health Care and Life Science 8.1 pp.37-42 (2020) : 37.
Park Sun Young. Hospital Service Satisfaction of Outpatients Carers in Children's Hospital. 2020; 8(1), 37-42.
Park Sun Young. "Hospital Service Satisfaction of Outpatients Carers in Children's Hospital" Journal of The Health Care and Life Science 8, no.1 (2020) : 37-42.
Park Sun Young. Hospital Service Satisfaction of Outpatients Carers in Children's Hospital. Journal of The Health Care and Life Science, 8(1), 37-42.
Park Sun Young. Hospital Service Satisfaction of Outpatients Carers in Children's Hospital. Journal of The Health Care and Life Science. 2020; 8(1) 37-42.
Park Sun Young. Hospital Service Satisfaction of Outpatients Carers in Children's Hospital. 2020; 8(1), 37-42.
Park Sun Young. "Hospital Service Satisfaction of Outpatients Carers in Children's Hospital" Journal of The Health Care and Life Science 8, no.1 (2020) : 37-42.
