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A Study on Characteristics of Conflict and Conflict Management Strategies of Cheong Gye Cheon Restoration Project.

  • Korean Society and Public Administration
  • Abbr : KSPA
  • 2006, 17(2), pp.159-189
  • Publisher : Seoul Association For Public Administration
  • Research Area : Social Science > Public Administration

권영규 1

1서울시청

Accredited

ABSTRACT

This study tries to find whether there exists any relationship between characteristics of conflict and choice of conflict management strategies. Conflict can be classified into 3 categories : Influence conflict, Interest conflict. and Goal conflict. Conflict management strategies include ; dominance by power, deliberate disregard, incidence of critical events, intervention of the third party, and negotiation. Seoul Metropolitan Government(SMG) used negotiation as a tool to solve interest conflicts such as ; merchant related conflict, and street vendor related conflict. Traffic pandemonium related conflict is a kind of goal conflict. The restoration of cultural heritage related conflict has both characteristics of goal and influence conflict. Goal conflict and influence conflict are hard to solve by negotiation. Therefore, SMG used various means such as dominance by power, deliberate disregard, incidence of critical events, and intervention of the third party. It is best to pursue satisfactory resolutions of conflicts between stakeholders but sometimes it is unrealistic. We need to find a suitable solution that fits the real world. In that sense, it is worthwhile to utilize the conflict management strategies discussed above, which hopefully will result in disappearance or latency of conflict.

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