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@article{ART001371782},
author={정진봉 and Chang-Won Lee},
title={한국어 교육기관의 조직효과성 평가모형 개발에 관한 연구},
journal={Korean Society and Public Administration},
issn={1225-8652},
year={2009},
volume={20},
number={2},
pages={321-346}

TY - JOUR
AU - 정진봉
AU - Chang-Won Lee
TI - 한국어 교육기관의 조직효과성 평가모형 개발에 관한 연구
JO - Korean Society and Public Administration
PY - 2009
VL - 20
IS - 2
PB - Seoul Association For Public Administration
SP - 321
EP - 346
SN - 1225-8652
AB - This study proposes an evaluation model to measure the organizational effectiveness of Korean language education institutes. This study presents the structure of an evaluation model, to develop a set of evaluation components and a comprehensive evaluation model that can assess the organizational effectiveness of Korean language education institutes by adopting a competing values approach as a theoretical base. Then, using a pairwise comparison in the Analytical Hierarchy Process, the study shows how the relative degree of importance is different from the comprehensive degree of importance in the evaluation area, evaluation theme, and evaluation item of each evaluation component, as viewed through a survey of experts. The evaluation model of a Korean language education institute is based on the organizational effectiveness of a competing values approach and has four evaluation areas, 12 evaluation themes, and 36 evaluation components. The three expert groups rated “the nature of education and customer satisfaction” highest in the four evaluation areas, followed by the infrastructure of the organization (the stability of an organization and balance). For the comprehensive degree of importance in the evaluation themes, “customer support and system management” was rated highest, followed by “service responding to customer demands”, and “human resources management.” For the comprehensive degree of importance in the evaluation items, the evaluation items above were rated high. Successful organizational effectiveness suggests three important points: first, developing the responsibilities of Korean language education institutes, second, countermeasures in Korean language education institutes, and third, providing an opportunity to conduct self-assessment, providing various services and information to overseas students.
KW - Korean language education institute;organizational effectiveness;evaluation model;competing values approach;Analytical Hierarchy Process
DO -
UR -
ER -

정진봉 and Chang-Won Lee. (2009). 한국어 교육기관의 조직효과성 평가모형 개발에 관한 연구. Korean Society and Public Administration, 20(2), 321-346.

정진봉 and Chang-Won Lee. 2009, "한국어 교육기관의 조직효과성 평가모형 개발에 관한 연구", Korean Society and Public Administration, vol.20, no.2 pp.321-346.

정진봉, Chang-Won Lee "한국어 교육기관의 조직효과성 평가모형 개발에 관한 연구" Korean Society and Public Administration 20.2 pp.321-346 (2009) : 321.

정진봉, Chang-Won Lee. 한국어 교육기관의 조직효과성 평가모형 개발에 관한 연구. 2009; 20(2), 321-346.

정진봉 and Chang-Won Lee. "한국어 교육기관의 조직효과성 평가모형 개발에 관한 연구" Korean Society and Public Administration 20, no.2 (2009) : 321-346.

정진봉; Chang-Won Lee. 한국어 교육기관의 조직효과성 평가모형 개발에 관한 연구. Korean Society and Public Administration, 20(2), 321-346.

정진봉; Chang-Won Lee. 한국어 교육기관의 조직효과성 평가모형 개발에 관한 연구. Korean Society and Public Administration. 2009; 20(2) 321-346.

정진봉, Chang-Won Lee. 한국어 교육기관의 조직효과성 평가모형 개발에 관한 연구. 2009; 20(2), 321-346.

정진봉 and Chang-Won Lee. "한국어 교육기관의 조직효과성 평가모형 개발에 관한 연구" Korean Society and Public Administration 20, no.2 (2009) : 321-346.