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Performance Analysis of Digital Ethics Education Program

  • Korean Society and Public Administration
  • Abbr : KSPA
  • 2011, 22(3), pp.261-285
  • Publisher : Seoul Association For Public Administration
  • Research Area : Social Science > Public Administration

한인섭 1 김은희 1 Kim, Sun-Kyoung 1 김은정 2

1조선대학교
2한국정보문화진흥원

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ABSTRACT

As the information society has continued to advance, information dysfunction has also increased, which has made Digital Ethics more significant. In this regard, we analyze and evaluate the performance of the Digital Ethics Education Program. The results show the customer satisfaction percentage to be 92.0%, which is above the quality target of the program. Secondly, academic achievement (77.4%) and execution of learning (76.0%) are somewhat low, which is related to the fact that the program trainees are housewives, the aged and the disabled. Figures for the understanding of Digital Ethics and the recognition of the severity of informational dysfunction are 83.7% and 88.3%, which demonstrate that the Digital Ethics Education Program has had a positive effect on the establishment of a sound information culture. Lastly, path analysis vindicates Kirkpatrick’s proposition that satisfaction with an education service impacts upon academic achievement, changing the behavior of the trainee, and thus improving the organizational performance over time. However, contrary to Kirkpatrick's proposition, we found there to be multiple paths to improving performance. Based on the findings, we suggest some policy implications and further research issues, including the development of education programs and content, differentiation of programs according to the type and level of trainee, and the establishment of a support system for the Digital Ethics Education.

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