@article{ART001635443},
author={MUNSEOK CHO and Jeon, Joo Sang and Chang-Won Lee},
title={Reliability and Validity of Performance Measurement in the Public Sector: The Case of the National Emergency Management Agency’s 'Battle Against Fire'},
journal={Korean Society and Public Administration},
issn={1225-8652},
year={2012},
volume={22},
number={4},
pages={79-106}
TY - JOUR
AU - MUNSEOK CHO
AU - Jeon, Joo Sang
AU - Chang-Won Lee
TI - Reliability and Validity of Performance Measurement in the Public Sector: The Case of the National Emergency Management Agency’s 'Battle Against Fire'
JO - Korean Society and Public Administration
PY - 2012
VL - 22
IS - 4
PB - Seoul Association For Public Administration
SP - 79
EP - 106
SN - 1225-8652
AB - This research explores the reliability and validity of performance measurement of 'The Battle against Fire' policy of the National Emergency Management Agency. Despite the importance of performance measurement in public management, few studies have focused on performance measurement error. This research empirically analyzes the effectiveness of the policy and reliability and validity of its measurement system. The findings are as follows: First, the effects of 'The Battle against Fire' are unclear, as the threats to internal validity such as the effects of regression, maturation, and history cannot be rejected. Similarly, the inconsistent outcomes within the frontline sub-units of the National Emergency Management Agency also suggest that the effects of the policy are unclear. Second, present performance depends on past outcomes because of endogeneity problems in relation to the outcome indicator. Finally, the causal effects of the process indicator on the outcome were restricted. These findings raise the necessity both of controllability in performance measurement and of redesigning the performance measurement system based on testing the relationship between the outcome and the process.
KW - Performance Measurement;Performance Indicator;Validity;Reliability;Measurement Error
DO -
UR -
ER -
MUNSEOK CHO, Jeon, Joo Sang and Chang-Won Lee. (2012). Reliability and Validity of Performance Measurement in the Public Sector: The Case of the National Emergency Management Agency’s 'Battle Against Fire'. Korean Society and Public Administration, 22(4), 79-106.
MUNSEOK CHO, Jeon, Joo Sang and Chang-Won Lee. 2012, "Reliability and Validity of Performance Measurement in the Public Sector: The Case of the National Emergency Management Agency’s 'Battle Against Fire'", Korean Society and Public Administration, vol.22, no.4 pp.79-106.
MUNSEOK CHO, Jeon, Joo Sang, Chang-Won Lee "Reliability and Validity of Performance Measurement in the Public Sector: The Case of the National Emergency Management Agency’s 'Battle Against Fire'" Korean Society and Public Administration 22.4 pp.79-106 (2012) : 79.
MUNSEOK CHO, Jeon, Joo Sang, Chang-Won Lee. Reliability and Validity of Performance Measurement in the Public Sector: The Case of the National Emergency Management Agency’s 'Battle Against Fire'. 2012; 22(4), 79-106.
MUNSEOK CHO, Jeon, Joo Sang and Chang-Won Lee. "Reliability and Validity of Performance Measurement in the Public Sector: The Case of the National Emergency Management Agency’s 'Battle Against Fire'" Korean Society and Public Administration 22, no.4 (2012) : 79-106.
MUNSEOK CHO; Jeon, Joo Sang; Chang-Won Lee. Reliability and Validity of Performance Measurement in the Public Sector: The Case of the National Emergency Management Agency’s 'Battle Against Fire'. Korean Society and Public Administration, 22(4), 79-106.
MUNSEOK CHO; Jeon, Joo Sang; Chang-Won Lee. Reliability and Validity of Performance Measurement in the Public Sector: The Case of the National Emergency Management Agency’s 'Battle Against Fire'. Korean Society and Public Administration. 2012; 22(4) 79-106.
MUNSEOK CHO, Jeon, Joo Sang, Chang-Won Lee. Reliability and Validity of Performance Measurement in the Public Sector: The Case of the National Emergency Management Agency’s 'Battle Against Fire'. 2012; 22(4), 79-106.
MUNSEOK CHO, Jeon, Joo Sang and Chang-Won Lee. "Reliability and Validity of Performance Measurement in the Public Sector: The Case of the National Emergency Management Agency’s 'Battle Against Fire'" Korean Society and Public Administration 22, no.4 (2012) : 79-106.
