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A New Approach to Antecedents to Three Types of Unbureaucratic Behaviors

  • Korean Society and Public Administration
  • Abbr : KSPA
  • 2015, 25(4), pp.61-82
  • Publisher : Seoul Association For Public Administration
  • Research Area : Social Science > Public Administration

Jang, Hyojin 1 LEE MINAH 2 Soo-Young Lee 3

1서울대학교 행정대학원
2서울대학교 행정대학원 박사과정
3서울대학교

Accredited

ABSTRACT

This study aims to clarify the concept of unbureaucratic behavior by reviewing related theoretical as well as empirical literature and explore determinants of unbureaucratic behaviors in Korea. Empirical researches focusing on unbureaucratic behaviors operationally define unbureaucratic behavior as ‘exploration of alternatives’, ‘rule-bending’, and ‘rule-breaking’. However, this operational definition of unbureaucratic behavior has not only no theoretical grounds but also no empirical foundations. Research findings from regression analyses on each behavior also support that three items designed to measure unbureaucratic behavior are not to construct a single concept. There are no common antecedents to three types of unbureaucratic behaviors except organizational culture related with rule-conformity. In particular, public servants with strong public service motivation (PSM) are less likely to disregard rules, whereas they are more likely to explore alternatives if rules are regarded as pointless. In a nutshell, ‘exploration of alternatives’, ‘rule-bending’, and ‘rule-breaking’ behaviors are three related but different concepts so that further researches should develop models to explain each behavior and compare them empirically.

Citation status

* References for papers published after 2022 are currently being built.

This paper was written with support from the National Research Foundation of Korea.