A Study on the Mediating Effect of HRM on the Relationship between Job Stressors and Job Satisfaction of Social Welfare Officials (사회복지공무원에 대한 직무스트레스유발요인과 직무만족 간의 관계에서 인적자원관리의 매개효과)

Jeom-Mo Bae (배점모)

A Study on the Mediating Effect of HRM on the Relationship between Job Stressors and Job Satisfaction of Social Welfare Officials

Korean Society and Public Administration
Abbr : KSPA
2019, 29(4), pp.177-197
Publisher : Seoul Association For Public Administration
Research Area : Social Science > Public Administration

Jeom-Mo Bae ¹

¹호원대학교

Accredited

ABSTRACT

In recent years, social welfare services have been expanding day by day due to widening social welfare demand. In addition, the newly added social welfare work is complicated and ambiguous due to the nature of the work, and there are many cases where it conflicts with the role of the relevant public officials. In order to cope effectively with these job stressors, HRM(human resource management) such as promotion, pay and evaluation should be performed efficiently. In this regard, this study analyzed whether the HRM for social welfare officials has mediating effects on the relationship between job stressors(role overload, role ambiguity, role conflict) and job satisfaction. It is shown that HRM has a significant mediating effect on the relationship between job stressors and job satisfaction. Also in order of promotion, evaluation and pay, HRM factors had a relationship with HRM. In addition, role overload and role ambiguity have a negative relationship with HRM. Therefore, it is necessary to mitigate the role overload and to reduce role ambiguity.

KEYWORDS

HRM(human resource management), job stressors, role overload, role ambiguity, role conflict, job satisfaction, mediating effect

Citation status

* References for papers published after 2023 are currently being built.

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[web] / http://www.whatishumanresource.com/human-resource-management / http://www.whatishumanresource.com/human-resource-management

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