@article{ART000924559},
author={옥수봉 and Kyungsook Kim},
title={A Study on the Application of TQM for Effective Organization Management to University Libraries},
journal={Journal of Korean Library and Information Science Society},
issn={2466-2542},
year={2002},
volume={33},
number={1},
pages={265-290}
TY - JOUR
AU - 옥수봉
AU - Kyungsook Kim
TI - A Study on the Application of TQM for Effective Organization Management to University Libraries
JO - Journal of Korean Library and Information Science Society
PY - 2002
VL - 33
IS - 1
PB - Korean Library And Information Science Society
SP - 265
EP - 290
SN - 2466-2542
AB - In this study, the best Total Quality Management(TQM) implementation model for university libraries is focused through the study of the theoretical background, such as the concept, the quality and the development of TQM. The study on the application of TQM to university libraries was started with the recognition that university libraries have to work out a new strategy of a positive and active counter plan to cope with the change of environment. The detailed purpose of this study is (1) the diagnosis of the applicability of TQM to university libraries (2) the suggestion of the TQM implementation models suitable for university libraries (3) the analysis of the influence of the manager's leadership-which is the fundamental factor of TQM-over the organization's culture, the job satisfaction, the consumer satisfaction in the university libraries organization Management.
KW - Total Quality Management;Consumer Satisfaction;Manager's Leadership;Organization's Culture
DO -
UR -
ER -
옥수봉 and Kyungsook Kim. (2002). A Study on the Application of TQM for Effective Organization Management to University Libraries. Journal of Korean Library and Information Science Society, 33(1), 265-290.
옥수봉 and Kyungsook Kim. 2002, "A Study on the Application of TQM for Effective Organization Management to University Libraries", Journal of Korean Library and Information Science Society, vol.33, no.1 pp.265-290.
옥수봉, Kyungsook Kim "A Study on the Application of TQM for Effective Organization Management to University Libraries" Journal of Korean Library and Information Science Society 33.1 pp.265-290 (2002) : 265.
옥수봉, Kyungsook Kim. A Study on the Application of TQM for Effective Organization Management to University Libraries. 2002; 33(1), 265-290.
옥수봉 and Kyungsook Kim. "A Study on the Application of TQM for Effective Organization Management to University Libraries" Journal of Korean Library and Information Science Society 33, no.1 (2002) : 265-290.
옥수봉; Kyungsook Kim. A Study on the Application of TQM for Effective Organization Management to University Libraries. Journal of Korean Library and Information Science Society, 33(1), 265-290.
옥수봉; Kyungsook Kim. A Study on the Application of TQM for Effective Organization Management to University Libraries. Journal of Korean Library and Information Science Society. 2002; 33(1) 265-290.
옥수봉, Kyungsook Kim. A Study on the Application of TQM for Effective Organization Management to University Libraries. 2002; 33(1), 265-290.
옥수봉 and Kyungsook Kim. "A Study on the Application of TQM for Effective Organization Management to University Libraries" Journal of Korean Library and Information Science Society 33, no.1 (2002) : 265-290.
