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A Study on the Relative Weights for the Development of University Library Performance Indicator Model

  • Journal of Korean Library and Information Science Society
  • Abbr : JKLISS
  • 2008, 39(4), pp.71-96
  • DOI : 10.16981/kliss.39.4.200812.71
  • Publisher : Korean Library And Information Science Society
  • Research Area : Interdisciplinary Studies > Library and Information Science

Jeong-Taek Kim 1 Hahn Bock-Hee 2

1배재대학교 도서관
2충남대학교

Accredited

ABSTRACT

Recently, some universities and university libraries have implemented performance management system as a part of managerial innovation, and they have either implemented or are considering implementing BSC. Thus there are needs to develop performance indicator, which is a tool measuring performance of university libraries, based on BSC, and to assess the developed performance indicator's relative weights to analyze which indicators are essential to fulfill and improve the university library's mission. The performance indicators are also affected by the characteristics and perspectives of the people who develop them during the development process. Therefore, it is necessary to analyze the differences among the professional groups in relative weighting of the performance indicator. The purposes of this study are to derive a university library performance indicator model based on BSC, to analyze the importance of each evaluation factor of the derived performance indicator model, and to analyze the differences among the professional groups in relative weighting of the performance indicator model.

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