@article{ART001330692},
author={Jeong-Taek Kim},
title={A Study on Developing BSC-based Public Library Performance Indicator Model},
journal={Journal of Korean Library and Information Science Society},
issn={2466-2542},
year={2009},
volume={40},
number={1},
pages={47-71},
doi={10.16981/kliss.40.1.200903.47}
TY - JOUR
AU - Jeong-Taek Kim
TI - A Study on Developing BSC-based Public Library Performance Indicator Model
JO - Journal of Korean Library and Information Science Society
PY - 2009
VL - 40
IS - 1
PB - Korean Library And Information Science Society
SP - 47
EP - 71
SN - 2466-2542
AB - The mission of public library is to contribute to local society’s growth and improve local residents’ quality of life by satisfying local residents’ desire on information use, cultural activities, lifelong education, etc, and providing more convenient and equal access. This study is a research that deducted BSC-based public library performance indicator model composed of 12 critical success factors, 36 key performance indicators under four perspectives of learning and growth perspective, internal process perspective, resources perspective, and user perspective, estimated relative weights of deducted the performance indicator model on librarians of public libraries to analyze what performance indicator is important for accomplishing public library’s mission and promoting performance.
KW - Public Libraries;Performance Indicators;Balanced Scorecard;Relative Weights
DO - 10.16981/kliss.40.1.200903.47
ER -
Jeong-Taek Kim. (2009). A Study on Developing BSC-based Public Library Performance Indicator Model. Journal of Korean Library and Information Science Society, 40(1), 47-71.
Jeong-Taek Kim. 2009, "A Study on Developing BSC-based Public Library Performance Indicator Model", Journal of Korean Library and Information Science Society, vol.40, no.1 pp.47-71. Available from: doi:10.16981/kliss.40.1.200903.47
Jeong-Taek Kim "A Study on Developing BSC-based Public Library Performance Indicator Model" Journal of Korean Library and Information Science Society 40.1 pp.47-71 (2009) : 47.
Jeong-Taek Kim. A Study on Developing BSC-based Public Library Performance Indicator Model. 2009; 40(1), 47-71. Available from: doi:10.16981/kliss.40.1.200903.47
Jeong-Taek Kim. "A Study on Developing BSC-based Public Library Performance Indicator Model" Journal of Korean Library and Information Science Society 40, no.1 (2009) : 47-71.doi: 10.16981/kliss.40.1.200903.47
Jeong-Taek Kim. A Study on Developing BSC-based Public Library Performance Indicator Model. Journal of Korean Library and Information Science Society, 40(1), 47-71. doi: 10.16981/kliss.40.1.200903.47
Jeong-Taek Kim. A Study on Developing BSC-based Public Library Performance Indicator Model. Journal of Korean Library and Information Science Society. 2009; 40(1) 47-71. doi: 10.16981/kliss.40.1.200903.47
Jeong-Taek Kim. A Study on Developing BSC-based Public Library Performance Indicator Model. 2009; 40(1), 47-71. Available from: doi:10.16981/kliss.40.1.200903.47
Jeong-Taek Kim. "A Study on Developing BSC-based Public Library Performance Indicator Model" Journal of Korean Library and Information Science Society 40, no.1 (2009) : 47-71.doi: 10.16981/kliss.40.1.200903.47
