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A Study on Selecting Contractor in Local Government’s Contracting out of Public Libraries

  • Journal of Korean Library and Information Science Society
  • Abbr : JKLISS
  • 2012, 43(2), pp.77-98
  • DOI : 10.16981/kliss.43.2.201206.77
  • Publisher : Korean Library And Information Science Society
  • Research Area : Interdisciplinary Studies > Library and Information Science

Kim Sun Ae 1

1경성대학교

Accredited

ABSTRACT

Contracting out became popular in the public library sector since the early of 2000s. It is expected to lower cost of service provision, improve the quality of service provision, better timeliness of service through the discipline of the market and open competition. In practice the expectation was questionable. The numerous failures indicate either poor contract specification or unsuitability of the chosen contractor. The study analyzed 3 case studies of local governments where the entire entity of the public libraries service were decided contracting out and developed 5 criteria and 18 specific evaluation items as alternative evaluation structure. This evaluation model is expected to help to choose a suitable contractor in pubic library management.

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