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CampusQual: A Model of Measuring Foreign Students’ Campus Adaptation Level in China - A case study of Korean Students in Tsinghua University -

Xinyue Gu(구신유) 1 Soosang Lee 2 Chengguang Wei(위성광) 1

1
2부산대학교

Accredited

ABSTRACT

The study aims at constructing adaptation model, CampusQual, to evaluate the services which Tsinghua provides for Korean Students. The study is based on ServQual’s “expectation-feeling difference” via conducting a survey on satisfaction on their campus life. We implement a survey including 30 questions in 5 sections: demographic statistics, study & information literacy, campus life, social & culture and regulations. Then through CampusQual model, we analyze the Korean students’ adaptation level. CampusQual is a new service model that would enable Korean students to better live and study in universities in China. It also provides feasible suggestions and guidance for administrators on improving campus services for Korean Students.

Citation status

* References for papers published after 2022 are currently being built.