Understanding Sexual Identity-related Concerns through the Analysis of Questions on a Social Q&amp;A Site (소셜 Q&amp;A 사이트의 질문 분석을 통한 청소년의 성 정체성(sexual identity) 고민에 대한 이해)

Yong-Jun Zhu (주영준); Seojin Nam (남서진); Yi， Dajeong (이다정); YI, YONG JEONG (이용정)

doi:10.16981/kliss.51.4.202012.101

Understanding Sexual Identity-related Concerns through the Analysis of Questions on a Social Q&A Site

Journal of Korean Library and Information Science Society
Abbr : JKLISS
2020, 51(4), pp.101-119
DOI : 10.16981/kliss.51.4.202012.101
Publisher : Korean Library And Information Science Society
Research Area : Interdisciplinary Studies > Library and Information Science
Received : November 16, 2020
Accepted : December 8, 2020
Published : December 30, 2020

Yong-Jun Zhu ¹, Seojin Nam ², Yi， Dajeong ¹, YI, YONG JEONG ²

¹성균관대학교
²성균관대학교 문헌정보학과

Accredited

ABSTRACT

The study aims to understand major topics and concerns of gender identity-related questions expressed by the users of the NAVER social Q&A site. To achieve this goal, we analyzed 2,120 questions created from 2010 to 2018 using natural language- and information retrieval-based methods. Results indicated that the major topics discussed by the users include interpersonal relationships, doubts about gender identity, sexual orientation, feelings and relationships, and concerns about gender identity. In addition, users mainly expressed concerns regarding general issues of gender identity; sexual orientation; negative cognition about gender identity; confession, coming-out, homosexuality; future, heterosexual relationships, military enlistment; and causes of gender identity confusion. The present study effectively derives information needs from real-world concerns about sexual identity by employing topic modeling techniques, and by comparing the advantages of exact match and tf-idf-based information retrieval methods extends methodology of Library and Information Science. Further, it has contributed to the academic maturity of the study of information behavior by observing the information needs or information-seeking behaviors of online community users with specific interests.

KEYWORDS

Social Media, Social Q&A, Gender Identity, Sexual Identity, Natural Language Processing, Information Retrieval, Topic Modeling

Citation status

* References for papers published after 2023 are currently being built.

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This paper was written with support from the National Research Foundation of Korea.

KJCKorea
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Journal of Korean Library and Information Science Society 2023 KCI Impact Factor : 1.02

Understanding Sexual Identity-related Concerns through the Analysis of Questions on a Social Q&A Site

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* References for papers published after 2023 are currently being built.

Journal of Korean Library and Information Science Society 2023 KCI Impact Factor : 1.02

Understanding Sexual Identity-related Concerns through the Analysis of Questions on a Social Q&A Site

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