A Study on Library Service using Artificial Intelligence: Focused on North American University Libraries (인공지능(AI)을 이용한 도서관서비스 연구- 북미 대학도서관을 중심으로 -)

Kim Ji-Hyun (김지현)

doi:10.16981/kliss.51.4.202012.231

A Study on Library Service using Artificial Intelligence: Focused on North American University Libraries

Journal of Korean Library and Information Science Society
Abbr : JKLISS
2020, 51(4), pp.231-247
DOI : 10.16981/kliss.51.4.202012.231
Publisher : Korean Library And Information Science Society
Research Area : Interdisciplinary Studies > Library and Information Science
Received : November 22, 2020
Accepted : December 11, 2020
Published : December 30, 2020

Kim Ji-Hyun ¹

¹전남대학교 문헌정보학과

Accredited

ABSTRACT

As artificial intelligence (AI) has emerged as a promising future technology among the fourth industrial revolution, we are trying to apply artificial intelligence technology across all area of society, including libraries. This study investigated the effects, issues, and implications of artificial intelligence on university library services. As a research method, in-depth interviews were conducted with IT experts of university libraries in North America, and conclusions and discussion were drawn from interview results and related documents. Research results revealed that university libraries in North America were trying to build an infrastructure that facilitates information access and retrieval based on artificial intelligence systems and to provide new services in collaboration with AI research institutes in universities. This study raised issues regarding the expansion of the role of libraries and librarians, privacy, and data quality. It was also discussed that the need for re-education of university librarians to become software engineers who play a role in disseminating knowledge. In addition, this study suggested the investment for the establishment of the information system and an artificial intelligence research center in the library. The study discussed limitations of research due to changes in the research environment and suggestions for future research.

KEYWORDS

Artificial Intelligence, Library Service, In-depth Interview, University Libraries in North America, Librarian

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* References for papers published after 2023 are currently being built.

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Journal of Korean Library and Information Science Society 2023 KCI Impact Factor : 1.02

A Study on Library Service using Artificial Intelligence: Focused on North American University Libraries

ABSTRACT

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* References for papers published after 2023 are currently being built.

Journal of Korean Library and Information Science Society 2023 KCI Impact Factor : 1.02

A Study on Library Service using Artificial Intelligence: Focused on North American University Libraries

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KEYWORDS

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