@article{ART002882165},
author={Jin Hee Park and Hyo-Suk Kim},
title={A Study on the Effect of Emotional Labor Experienced by Local Public Library Staffs on Job Satisfaction and Organizational Commitment: The Case of Three Regional Public Libraries in Gyeonggi-do},
journal={Journal of Korean Library and Information Science Society},
issn={2466-2542},
year={2022},
volume={53},
number={3},
pages={405-429},
doi={10.16981/kliss.53.3.202209.405}
TY - JOUR
AU - Jin Hee Park
AU - Hyo-Suk Kim
TI - A Study on the Effect of Emotional Labor Experienced by Local Public Library Staffs on Job Satisfaction and Organizational Commitment: The Case of Three Regional Public Libraries in Gyeonggi-do
JO - Journal of Korean Library and Information Science Society
PY - 2022
VL - 53
IS - 3
PB - Korean Library And Information Science Society
SP - 405
EP - 429
SN - 2466-2542
AB - This study investigated the differences in emotional labor, job satisfaction, and organizational commitment by job type, and the effect of emotional labor on job satisfaction and organizational commitment for public library employees. Using SPSS 27.0, the survey contents were performed frequency analysis, factor analysis, validity analysis, reliability analysis, correlation analysis, and multiple regression analysis. As a result of the study, it was found that the librarianship experienced more emotional labor than non-librarians, and the frequency of emotional labor increased depending on whether or not the civil service was included, and had a negative effect on overall job satisfaction and job condition satisfaction. However, in the case of psychological response to job satisfaction, library data work was found to be high. In terms of user service, emotional labor that occurs in librarians’ work has two sides, which can have both positive and negative effects on the librarian’s job satisfaction and organizational commitment. Therefore, practical measures to reduce the frequency and emotional dissonance of emotional labor and increase the diversity of emotional labor should be included in the user response manual and future mental health promotion program development.
KW - Emotional Labor;Public Library;Librarian;Job Satisfaction;Organizational Commitment
DO - 10.16981/kliss.53.3.202209.405
ER -
Jin Hee Park and Hyo-Suk Kim. (2022). A Study on the Effect of Emotional Labor Experienced by Local Public Library Staffs on Job Satisfaction and Organizational Commitment: The Case of Three Regional Public Libraries in Gyeonggi-do. Journal of Korean Library and Information Science Society, 53(3), 405-429.
Jin Hee Park and Hyo-Suk Kim. 2022, "A Study on the Effect of Emotional Labor Experienced by Local Public Library Staffs on Job Satisfaction and Organizational Commitment: The Case of Three Regional Public Libraries in Gyeonggi-do", Journal of Korean Library and Information Science Society, vol.53, no.3 pp.405-429. Available from: doi:10.16981/kliss.53.3.202209.405
Jin Hee Park, Hyo-Suk Kim "A Study on the Effect of Emotional Labor Experienced by Local Public Library Staffs on Job Satisfaction and Organizational Commitment: The Case of Three Regional Public Libraries in Gyeonggi-do" Journal of Korean Library and Information Science Society 53.3 pp.405-429 (2022) : 405.
Jin Hee Park, Hyo-Suk Kim. A Study on the Effect of Emotional Labor Experienced by Local Public Library Staffs on Job Satisfaction and Organizational Commitment: The Case of Three Regional Public Libraries in Gyeonggi-do. 2022; 53(3), 405-429. Available from: doi:10.16981/kliss.53.3.202209.405
Jin Hee Park and Hyo-Suk Kim. "A Study on the Effect of Emotional Labor Experienced by Local Public Library Staffs on Job Satisfaction and Organizational Commitment: The Case of Three Regional Public Libraries in Gyeonggi-do" Journal of Korean Library and Information Science Society 53, no.3 (2022) : 405-429.doi: 10.16981/kliss.53.3.202209.405
Jin Hee Park; Hyo-Suk Kim. A Study on the Effect of Emotional Labor Experienced by Local Public Library Staffs on Job Satisfaction and Organizational Commitment: The Case of Three Regional Public Libraries in Gyeonggi-do. Journal of Korean Library and Information Science Society, 53(3), 405-429. doi: 10.16981/kliss.53.3.202209.405
Jin Hee Park; Hyo-Suk Kim. A Study on the Effect of Emotional Labor Experienced by Local Public Library Staffs on Job Satisfaction and Organizational Commitment: The Case of Three Regional Public Libraries in Gyeonggi-do. Journal of Korean Library and Information Science Society. 2022; 53(3) 405-429. doi: 10.16981/kliss.53.3.202209.405
Jin Hee Park, Hyo-Suk Kim. A Study on the Effect of Emotional Labor Experienced by Local Public Library Staffs on Job Satisfaction and Organizational Commitment: The Case of Three Regional Public Libraries in Gyeonggi-do. 2022; 53(3), 405-429. Available from: doi:10.16981/kliss.53.3.202209.405
Jin Hee Park and Hyo-Suk Kim. "A Study on the Effect of Emotional Labor Experienced by Local Public Library Staffs on Job Satisfaction and Organizational Commitment: The Case of Three Regional Public Libraries in Gyeonggi-do" Journal of Korean Library and Information Science Society 53, no.3 (2022) : 405-429.doi: 10.16981/kliss.53.3.202209.405
