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A Study on Needs Analysis of Stakeholders in Public Library Service for Persons with Disabilities

  • Journal of Korean Library and Information Science Society
  • Abbr : JKLISS
  • 2022, 53(4), pp.45-69
  • DOI : 10.16981/kliss.53.4.202212.45
  • Publisher : Korean Library And Information Science Society
  • Research Area : Interdisciplinary Studies > Library and Information Science
  • Received : November 21, 2022
  • Accepted : December 15, 2022
  • Published : December 30, 2022

Bo Il Kim 1

1한남대학교 문헌정보학과

Accredited

ABSTRACT

The purpose of this study is to suggest how to improve the public library service for the disabled, by analyzing stakeholders’ needs for it. To this end, it analyzed stakeholders’ needs, by conducting an analysis on the current condition of the public library service for the disabled, and IPA on and FGI with the disabled, beneficiaries of the service and service provides, employees in charge of it. The findings show that the current condition of the public library service for the disabled is very poor in terms of disabled users, budget for the service for the disabled and special data for the disabled. For the analysis on the needs for the service for the disabled, the results of IPA suggest that it is necessary to improve relevant policies and manage integrated programs reflecting users’ needs, and those of FGI indicate that perceptions on disability need to be improved among the disabled, the non-disabled and employees, and that the usage guidance and publicity are required for disabled users to generally use the public library service.

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