@article{ART003031806},
author={Youn You-Ra and Jung Young mi},
title={Analysis of User Demand for University Library Services in Korea},
journal={Journal of Korean Library and Information Science Society},
issn={2466-2542},
year={2023},
volume={54},
number={4},
pages={229-254},
doi={10.16981/kliss.54.4.202312.229}
TY - JOUR
AU - Youn You-Ra
AU - Jung Young mi
TI - Analysis of User Demand for University Library Services in Korea
JO - Journal of Korean Library and Information Science Society
PY - 2023
VL - 54
IS - 4
PB - Korean Library And Information Science Society
SP - 229
EP - 254
SN - 2466-2542
AB - The university library’s service strategy needs to be established based on users, who are actual service consumers, including an outlook on changes in the social environment. Accordingly, in this study, college and graduate students, instructors, and researchers who are university library users were identified to understand users’ perceptions of the university library functions and services currently provided, and the demand for services that need to be improved or developed. Data was collected through an online survey, with 1,216 responses from the student group and 433 responses from the researcher group. The survey results were organized by each group, and implications were drawn from common results. First, it was found that both groups had a continuous demand for strengthening the collection and access to information resources. Second, there was a need to expand information provision services, such as strengthening the sharing of information resources through cooperation with other organizations and wishing to use overseas academic materials in various ways. Third, although the library was recognized as an important institution, it was found that satisfactory use was not achieved due to lack of publicity. Fourth, it was found that university libraries recognize that they must provide open services to everyone without discrimination. The results of this study can be used as basic data when establishing strategies to develop and improve university library services optimized for users.
KW - University Library;User Demand Analysis;University Library Service Strategy;User Research
DO - 10.16981/kliss.54.4.202312.229
ER -
Youn You-Ra and Jung Young mi. (2023). Analysis of User Demand for University Library Services in Korea. Journal of Korean Library and Information Science Society, 54(4), 229-254.
Youn You-Ra and Jung Young mi. 2023, "Analysis of User Demand for University Library Services in Korea", Journal of Korean Library and Information Science Society, vol.54, no.4 pp.229-254. Available from: doi:10.16981/kliss.54.4.202312.229
Youn You-Ra, Jung Young mi "Analysis of User Demand for University Library Services in Korea" Journal of Korean Library and Information Science Society 54.4 pp.229-254 (2023) : 229.
Youn You-Ra, Jung Young mi. Analysis of User Demand for University Library Services in Korea. 2023; 54(4), 229-254. Available from: doi:10.16981/kliss.54.4.202312.229
Youn You-Ra and Jung Young mi. "Analysis of User Demand for University Library Services in Korea" Journal of Korean Library and Information Science Society 54, no.4 (2023) : 229-254.doi: 10.16981/kliss.54.4.202312.229
Youn You-Ra; Jung Young mi. Analysis of User Demand for University Library Services in Korea. Journal of Korean Library and Information Science Society, 54(4), 229-254. doi: 10.16981/kliss.54.4.202312.229
Youn You-Ra; Jung Young mi. Analysis of User Demand for University Library Services in Korea. Journal of Korean Library and Information Science Society. 2023; 54(4) 229-254. doi: 10.16981/kliss.54.4.202312.229
Youn You-Ra, Jung Young mi. Analysis of User Demand for University Library Services in Korea. 2023; 54(4), 229-254. Available from: doi:10.16981/kliss.54.4.202312.229
Youn You-Ra and Jung Young mi. "Analysis of User Demand for University Library Services in Korea" Journal of Korean Library and Information Science Society 54, no.4 (2023) : 229-254.doi: 10.16981/kliss.54.4.202312.229