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@article{ART001567340},
author={Imho Kang and Yongkyu Kim},
title={Making an Index of Mobile Telecommunications Service Quality - An Application to OECD Countries-},
journal={Informatization Policy},
issn={1598-3498},
year={2011},
volume={18},
number={2},
pages={85-98}

TY - JOUR
AU - Imho Kang
AU - Yongkyu Kim
TI - Making an Index of Mobile Telecommunications Service Quality - An Application to OECD Countries-
JO - Informatization Policy
PY - 2011
VL - 18
IS - 2
PB - NIA
SP - 85
EP - 98
SN - 1598-3498
AB - This paper attempts to develop an index of mobile telecommunications service quality through econometric analysis using data of the leading telco in each OECD country. CapEx of the operator was selected as a proxy variable to represent the quality of the service. To eliminate the part which is dependent on the population and size from CapEx, however, CapEx was regressed on population, area, 3G coverage, Herfindahl-Hirschman Index (HHI) of mobile market, EBITDA margin, and market share of the leading operator. Then, the part of CapEx, which was explained by size and population, was subtracted from CapEx, and the remaining part was regarded as the quality index of mobile telecommunications service. Comparisons among quality indexes of each country revealed that the service quality in Korea and Japan is better than that of France, UK and Germany.
KW - mobile telecommunications;quality of service;CapEx;index;OECD
DO -
UR -
ER -

Imho Kang and Yongkyu Kim. (2011). Making an Index of Mobile Telecommunications Service Quality - An Application to OECD Countries-. Informatization Policy, 18(2), 85-98.

Imho Kang and Yongkyu Kim. 2011, "Making an Index of Mobile Telecommunications Service Quality - An Application to OECD Countries-", Informatization Policy, vol.18, no.2 pp.85-98.

Imho Kang, Yongkyu Kim "Making an Index of Mobile Telecommunications Service Quality - An Application to OECD Countries-" Informatization Policy 18.2 pp.85-98 (2011) : 85.

Imho Kang, Yongkyu Kim. Making an Index of Mobile Telecommunications Service Quality - An Application to OECD Countries-. 2011; 18(2), 85-98.

Imho Kang and Yongkyu Kim. "Making an Index of Mobile Telecommunications Service Quality - An Application to OECD Countries-" Informatization Policy 18, no.2 (2011) : 85-98.

Imho Kang; Yongkyu Kim. Making an Index of Mobile Telecommunications Service Quality - An Application to OECD Countries-. Informatization Policy, 18(2), 85-98.

Imho Kang; Yongkyu Kim. Making an Index of Mobile Telecommunications Service Quality - An Application to OECD Countries-. Informatization Policy. 2011; 18(2) 85-98.

Imho Kang, Yongkyu Kim. Making an Index of Mobile Telecommunications Service Quality - An Application to OECD Countries-. 2011; 18(2), 85-98.

Imho Kang and Yongkyu Kim. "Making an Index of Mobile Telecommunications Service Quality - An Application to OECD Countries-" Informatization Policy 18, no.2 (2011) : 85-98.