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Negative Transition of Smart Device Utility: Empirical Study on IT-enabled Work Flexibility, After Hours Work Connectivity, and Work-Life Conflict

Kim, Hyung-Jin 1 Lee, Yoon-ji 2 HO GEUN LEE 3

1한국생산기술연구원
2서울산업진흥원
3연세대학교

Accredited

ABSTRACT

While smart devices can have a positive impact on work efficiency and productivity by reducing time-space constraints and enabling rapid processing of tasks, side effects can arise from the imbalances between work and personal life. In recent years, as smart devices are increasingly used in work environments, it is more necessary than ever to understand the related phenomenon, find the cause of negative effects, and search for appropriate solutions. This study has developed and verified a theoretical model that shows how the technical characteristics known as the utility of smart devices are converted into negative results such as work-life conflict. As a result of analyzing the collected data from the employees, our study provides significant implications for the researchers, as well as the practitioners and policy makers, regarding various relationships among IT-enabled work flexibility, after-hours work connectivity and work-life conflict, and the new knowledge about the important role of segmentation supplies from the organization.

Citation status

* References for papers published after 2023 are currently being built.