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@article{ART002572457},
author={Taeeun, Kim and Mo, Eun-Joung and Yang, Seon-Mo},
title={A Study on the Users of the National Petition to CheongWaDae: Focused on their Motivations},
journal={Informatization Policy},
issn={1598-3498},
year={2020},
volume={27},
number={1},
pages={92-114},
doi={10.22693/NIAIP.2020.27.1.092}

TY - JOUR
AU - Taeeun, Kim
AU - Mo, Eun-Joung
AU - Yang, Seon-Mo
TI - A Study on the Users of the National Petition to CheongWaDae: Focused on their Motivations
JO - Informatization Policy
PY - 2020
VL - 27
IS - 1
PB - NIA
SP - 92
EP - 114
SN - 1598-3498
AB - The purpose of this study is to analyze people’s motivations to use the National Petition service of CheongWaDae, the Presidential Office of Korea. The online space has been used as a testbed of deliberative democracy. In fact, a wide variety of public opinions are being formed and gaining sympathy through the E-Petitions and Daum’s Agora. In this regard, President Moon's government launched a petition site to gather public opinions. For any petition agreed on by more than 20,000 people within 30 days, the relevant ministry or the President’s office must provide answers or feedback. This study wants to figure out how this National Petition is different from previous platforms like Agora or E-Petitions and why it is so well-received by people. This study uses a mix of both qualitative and quantitative methods. First, we conducted a focus group interview to factorize experiences of using the National Petition into measurable constructs. Second, we did a survey o 156 Koreans who had experienced the National Petition. Results show that symbolism, usefulness, gratification, and trust have positive impact on continuous usage intention. This study argues that symbolism, usefulness, gratification, and trust factors should be in place rather than technical aspects in order to increase the actual participation of users on the online platform of deliberative democracy. In addition, this study is meaningful in that it examined how different the CheongWaDae’s National Petition is from the existing platforms for collecting public opinions and analyzed factors that encourage continuous use.
KW - national petition of CheongWaDae;deliberative democracy;opinion;online public forum;e-Government;informatization policy
DO - 10.22693/NIAIP.2020.27.1.092
ER -

Taeeun, Kim, Mo, Eun-Joung and Yang, Seon-Mo. (2020). A Study on the Users of the National Petition to CheongWaDae: Focused on their Motivations. Informatization Policy, 27(1), 92-114.

Taeeun, Kim, Mo, Eun-Joung and Yang, Seon-Mo. 2020, "A Study on the Users of the National Petition to CheongWaDae: Focused on their Motivations", Informatization Policy, vol.27, no.1 pp.92-114. Available from: doi:10.22693/NIAIP.2020.27.1.092

Taeeun, Kim, Mo, Eun-Joung, Yang, Seon-Mo "A Study on the Users of the National Petition to CheongWaDae: Focused on their Motivations" Informatization Policy 27.1 pp.92-114 (2020) : 92.

Taeeun, Kim, Mo, Eun-Joung, Yang, Seon-Mo. A Study on the Users of the National Petition to CheongWaDae: Focused on their Motivations. 2020; 27(1), 92-114. Available from: doi:10.22693/NIAIP.2020.27.1.092

Taeeun, Kim, Mo, Eun-Joung and Yang, Seon-Mo. "A Study on the Users of the National Petition to CheongWaDae: Focused on their Motivations" Informatization Policy 27, no.1 (2020) : 92-114.doi: 10.22693/NIAIP.2020.27.1.092

Taeeun, Kim; Mo, Eun-Joung; Yang, Seon-Mo. A Study on the Users of the National Petition to CheongWaDae: Focused on their Motivations. Informatization Policy, 27(1), 92-114. doi: 10.22693/NIAIP.2020.27.1.092

Taeeun, Kim; Mo, Eun-Joung; Yang, Seon-Mo. A Study on the Users of the National Petition to CheongWaDae: Focused on their Motivations. Informatization Policy. 2020; 27(1) 92-114. doi: 10.22693/NIAIP.2020.27.1.092

Taeeun, Kim, Mo, Eun-Joung, Yang, Seon-Mo. A Study on the Users of the National Petition to CheongWaDae: Focused on their Motivations. 2020; 27(1), 92-114. Available from: doi:10.22693/NIAIP.2020.27.1.092

Taeeun, Kim, Mo, Eun-Joung and Yang, Seon-Mo. "A Study on the Users of the National Petition to CheongWaDae: Focused on their Motivations" Informatization Policy 27, no.1 (2020) : 92-114.doi: 10.22693/NIAIP.2020.27.1.092