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A Case Study of Communication through KakaoTalk Bulletin Board in Online Tourism Japanese Classes

  • 日本硏究
  • 2021, (55), pp.27-45
  • DOI : 10.20404/jscau.2021.08.55.27
  • Publisher : The Center for Japanese Studies
  • Research Area : Humanities > Japanese Language and Literature
  • Received : July 6, 2021
  • Accepted : July 26, 2021
  • Published : August 20, 2021

Kim, Yoon hee 1

1백석예술대학교

Accredited

ABSTRACT

This paper involves the adoption of KakaoTalk’s Bulletin Board to increase communication efficiency with learners in online Tourism Japanese classes held during the COVID-19 era. An analysis is conducted on the role of the instructor using responses from 33 learners, after one semester of using the bulletin board. The findings indicate the following. First, the instructor plays the role of a supervisor, facilitator, and provider of supplementary materials. Second, Frequency of the announcements posted on the KakaoTalk bulletin board was examined and ranked. The order is as follows, General Notice(Class-related)>Assignment Details>Review> Audio File Attachment>Online Class Guide>List Of Assignment Submissions>General notice(School Life). Third, Learners were asked objective test questions about their use of the KakaoTalk bulletin board. Results rank in the order, Convenience>Finding Desired Content, Learning & Participation management>Memorization, Review>Self-directed Learning. Fourth, Learners were asked subjective test questions about their use of the KakaoTalk bulletin board. Results rank in the order, Learning & Comprehension>management>Review>Accessibility> supplementary materials. Fifth, For excellent learners in group A, the KakaoTalk bulletin board was used as a tool to enhance ‘Review’ and ‘Learning & Comprehension’, which is different from below average learners in group B, who used the bulletin board as a tool to boost ‘Supervision’ and ‘Learning & Comprehension’.

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