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A Study on the Improvement of University Environment for Foreign Students in Global Age - Focus on the service Design perspective -

  • Journal of Communication Design
  • Abbr : JCD
  • 2019, 69(), pp.329-344
  • DOI : 10.25111/jcd.2019.69.26
  • Publisher : CDAK Society of Communication Design
  • Research Area : Arts and Kinesiology > Design > Visual Information Design > Information Design
  • Received : August 30, 2019
  • Accepted : October 28, 2019
  • Published : October 31, 2019

Shin, Kye-ok 1

1한국교통대학교

Accredited

ABSTRACT

As the university environment changes in the global era, the number of international students in Korean universities is gradually increasing. Under these circumstances, universities are required to change according to the needs and demands of international students. To this end, this study investigated the overall environment of university life for foreign students of Korea National University of Transportation by the survey. Specifically, this study surveyed international students' paths to obtain information on domestic universities and their inconveniences in terms of service design, focusing on touch point. In addition, this study suggested ways to improve the international student environment in the future through comparison with other universities. And in order to improve these inconveniencies, an easy-to-understand approach to information acquisition, designing professional personnel for international student work, and improving the convenience of international students are required.

Citation status

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