@article{ART002517756},
author={Shin， Kye-ok},
title={A Study on the Improvement of University Environment for Foreign Students in Global Age - Focus on the service Design perspective -},
journal={Journal of Communication Design},
issn={1976-1562},
year={2019},
volume={69},
pages={329-344},
doi={10.25111/jcd.2019.69.26}
TY - JOUR
AU - Shin， Kye-ok
TI - A Study on the Improvement of University Environment for Foreign Students in Global Age - Focus on the service Design perspective -
JO - Journal of Communication Design
PY - 2019
VL - 69
IS - null
PB - CDAK Society of Communication Design
SP - 329
EP - 344
SN - 1976-1562
AB - As the university environment changes in the global era, the number of international students in Korean universities is gradually increasing. Under these circumstances, universities are required to change according to the needs and demands of international students. To this end, this study investigated the overall environment of university life for foreign students of Korea National University of Transportation by the survey. Specifically, this study surveyed international students' paths to obtain information on domestic universities and their inconveniences in terms of service design, focusing on touch point. In addition, this study suggested ways to improve the international student environment in the future through comparison with other universities.
And in order to improve these inconveniencies, an easy-to-understand approach to information acquisition, designing professional personnel for international student work, and improving the convenience of international students are required.
KW - Grobal age;Service;Touch point
DO - 10.25111/jcd.2019.69.26
ER -
Shin， Kye-ok. (2019). A Study on the Improvement of University Environment for Foreign Students in Global Age - Focus on the service Design perspective -. Journal of Communication Design, 69, 329-344.
Shin， Kye-ok. 2019, "A Study on the Improvement of University Environment for Foreign Students in Global Age - Focus on the service Design perspective -", Journal of Communication Design, vol.69, pp.329-344. Available from: doi:10.25111/jcd.2019.69.26
Shin， Kye-ok "A Study on the Improvement of University Environment for Foreign Students in Global Age - Focus on the service Design perspective -" Journal of Communication Design 69 pp.329-344 (2019) : 329.
Shin， Kye-ok. A Study on the Improvement of University Environment for Foreign Students in Global Age - Focus on the service Design perspective -. 2019; 69 329-344. Available from: doi:10.25111/jcd.2019.69.26
Shin， Kye-ok. "A Study on the Improvement of University Environment for Foreign Students in Global Age - Focus on the service Design perspective -" Journal of Communication Design 69(2019) : 329-344.doi: 10.25111/jcd.2019.69.26
Shin， Kye-ok. A Study on the Improvement of University Environment for Foreign Students in Global Age - Focus on the service Design perspective -. Journal of Communication Design, 69, 329-344. doi: 10.25111/jcd.2019.69.26
Shin， Kye-ok. A Study on the Improvement of University Environment for Foreign Students in Global Age - Focus on the service Design perspective -. Journal of Communication Design. 2019; 69 329-344. doi: 10.25111/jcd.2019.69.26
Shin， Kye-ok. A Study on the Improvement of University Environment for Foreign Students in Global Age - Focus on the service Design perspective -. 2019; 69 329-344. Available from: doi:10.25111/jcd.2019.69.26
Shin， Kye-ok. "A Study on the Improvement of University Environment for Foreign Students in Global Age - Focus on the service Design perspective -" Journal of Communication Design 69(2019) : 329-344.doi: 10.25111/jcd.2019.69.26
