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Civic Participation in the Policy Process through SNS: A Comparison of Effectiveness in Policy Participation between Desktop and Smart Media Users

  • Civil Society and NGO
  • 2014, 12(2), pp.71~116
  • Publisher : The Third Sector Institute
  • Research Area : Social Science > Social Science in general > Other Social Science in general

Wontae Lee 1 Cha, Jaekwon 2

1정보통신정책연구원
2동의대학교

Accredited

ABSTRACT

This paper has a main research interest on the question of howeffectively smart media including smart phone can influence the quantityand quality of civic participation in the policy process compared to desktopor notebook users. Therefore it focuses on verifying whether theproliferation of smart media usage not only has an impact on the increaseof citizen’s policy participation, but also brings some fundamental changesin the patterns of on-line policy participation by moving participator’sfocus from some specific policy process such as agenda-setting and policyevaluation to the entire policy process. To do so, this paper challenges to make an empirical test of somesubstantive impact of smart media usage on the patterns of SNS usage andpolicy participation by utilizing some basic statistical techniques such asfrequency and cross-tabulation analysis and then offers some policysolutions for the revitalization of SNS-based policy participation in the eraof smart media and digital convergence. The research outcome shows that Korean SNS-based policy participatorshave a higher level of awareness for the entire policy process regardless oftheir use of smart media appliances and thus actively participate in thepolicy process. In particular, they are highly interested some specific issuesincluding social justice or equity associated with the area of redistributivepolicy. In addition, policy participators most strongly perceive their policyefficacy in the policy-making process rather than in any other policy process.

Citation status

* References for papers published after 2024 are currently being built.

This paper was written with support from the National Research Foundation of Korea.