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Ethical Issues and Alternatives in Artificial Intelligence Counseling

  • The Korean Journal of Chiristian Social Ethics
  • Abbr : 기사윤
  • 2021, (49), pp.239-267
  • DOI : 10.21050/CSE.2021.49.08
  • Publisher : The Society Of Korean Christian Social Ethics
  • Research Area : Humanities > Christian Theology
  • Received : March 13, 2021
  • Accepted : April 6, 2021
  • Published : April 30, 2021

SONG, Yong Sup 1

1영남신학대학교

Accredited

ABSTRACT

This paper analyzes ethical issues that the emergence of empathic artificial intelligence counselors can lead to and presents alternatives from virtue ethics. First, this paper points out that the issue of psychological and behavioral control may arise when transference or countertransference occur between empathetic artificial intelligence counselors and human clients. Secondly, if problems are ex- pected to arise between artificial intelligence counselors and human clients, it is argued that preemptive measure should be established to determine ethical and legal responsibilities. Third, it is argued that in artificial intelligence counseling, sensitive private information of the clients will be recorded and analyzed, so it is imperative to seek ways to enhance privacy protection higher than usual cases. While some possible ways to respond to ethical issues are to establish a code of ethics in general, the code of ethics has some limitations and is likely to be valid only in the early stages of artificial intelligence development. Therefore, this pa- per argues that in order to prevent the ethical issues that may arise from the de- velopment of artificial intelligence counselors, it is necessary to employ virtue ethics to the development of moral or virtuous artificial intelligence counselors. This paper estimates that empathic artificial intelligence counselors that develop religious virtues, may be more effective and ethically sound, which are able to re- spond to various problematic situations.

Citation status

* References for papers published after 2023 are currently being built.

This paper was written with support from the National Research Foundation of Korea.