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Effectiveness of Foodborne Disease Prevention Campaign through Metaverse in South Korea: Intergrating User Experience and Technology Acceptance Factors

  • Health Communication Research
  • 2025, 24(2), pp.121~144
  • DOI : 10.24172/hcr.2025.24.2.121
  • Publisher : Korea Health Communication Association
  • Research Area : Social Science > Journalism and Broadcasting > Communication
  • Received : June 21, 2025
  • Accepted : August 14, 2025
  • Published : August 31, 2025

Hye Hyun Ma ORD ID 1 Choi Mi Yeon 2 Hye Jin Paek ORD ID 1

1한양대학교
2서울대학교 언론정보연구소

Accredited

ABSTRACT

The metaverse, as a digital environment that fosters user participation and immersion, has emerged as a new medium for health campaigns. This study aimed to analyze the effectiveness of Dr. Ji-Keep World, a food poisoning prevention campaign conducted by the Ministry of Food and Drug Safety (MFDS) on the metaverse platform ZEPETO. Specifically, it analyzed the direct and indirect effects of user experience quality factors (perceived game difficulty, perceived design) and technology acceptance factors (perceived usefulness, perceived ease of use) on users’ health behavior change. Based on data collected through an online survey (n = 543), the analysis revealed that perceived design quality had a direct effect on behavioral change, while perceived game difficulty showed only an indirect effect through the technology acceptance variables. Both perceived usefulness and perceived ease of use were significant predictors of behavioral change. These findings demonstrate that the explanatory power of the extended technology acceptance model remains valid in immersive environments such as the metaverse, while also highlighting the need to integrate user experience factors—such as game difficulty—into the design of public campaigns. This study presents a theoretical framework for evaluating the effectiveness of metaverse-based public health campaigns using a real-world case and discusses the applicability and practical implications of incorporating user experience factors in campaign design.

Citation status

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