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A Case Study on the Failure of New Product Development on Consumer Acceptance of Innovative Products

  • Industry Promotion Research
  • Abbr : IPR
  • 2024, 9(1), pp.65-79
  • DOI : 10.21186/IPR.2024.9.1.065
  • Publisher : Industrial Promotion Institute
  • Research Area : Interdisciplinary Studies > Interdisciplinary Research
  • Received : January 17, 2024
  • Accepted : January 26, 2024
  • Published : January 31, 2024

Kyeongsik Yoo 1 Heungsik Kang 1 In Sue Kim 2 Taekeun Kim 1

1충남대학교
2한국과학기술원

Accredited

ABSTRACT

This study analyzed the failure cases of new products for relative benefits among various factors related to the characteristics of innovation, which is an important factor in the consumer persuasion process among Rogers (1995)'s innovation diffusion theory. This is because relative profits are the most influential factor in consumers' intention to adopt among the characteristics of various innovative products (Holak and Lenmann, 1990). As a result of analyzing the failure cases of new products of six companies, these products lacked relative profits for existing products in common. Relative profits are factors that are measured in the economic sense or are measured by social advantages, convenience, and satisfaction, and are the most important factors compared to other factors such as suitability, complexity, observability, and applicability. In the end, it was found that relative profits compared to existing products are an important success factor in persuading consumers of new products.

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