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A study of corporate image strategy using financial company characters: Focusing on high and low cognitive characters

  • Industry Promotion Research
  • Abbr : IPR
  • 2025, 10(1), pp.19-28
  • DOI : 10.21186/IPR.2025.10.1.019
  • Publisher : Industrial Promotion Institute
  • Research Area : Interdisciplinary Studies > Interdisciplinary Research
  • Received : December 21, 2024
  • Accepted : January 21, 2025
  • Published : January 31, 2025

You Jeong Nam 1 Kim, Seung In 2

1홍익대학교 영상커뮤니케이션대학원
2홍익대학교 국제디자인전문대학원 디지털미디어디자인전공

Accredited

ABSTRACT

The purpose of this study is to analyze the impact of image characteristics and utilization of financial company characters on corporate image and consumer favorability, and to suggest strategies for brand differentiation and strengthening emotional connection with customers. The research methodology compares a high recognition character (Merits Fire) with a low recognition character (Nonghyup Bank), and empirically analyzes the impact of character recognition and utilization on corporate image and consumer favorability through surveys and in-depth interviews. The study found that image characteristics such as character credibility, dynamism, familiarity, attractiveness, and similarity have a positive impact on consumers. Based on these results, the study recommends that financial firms should utilize high-recognition characters to enhance credibility and familiarity, while low-recognition characters should be actively advertised and storytold to increase recognition. This study provides practical strategies for financial firms to effectively utilize character marketing to build brand awareness and consumer loyalty.

Citation status

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