@article{ART003367455},
author={Hong Ja Hyang and Kim Seung In},
title={A Supply-Demand Gap Analysis of Explanation User Interfaces (XUI) in Generative AI Image Services},
journal={Industry Promotion Research},
issn={2466-1139},
year={2026},
volume={11},
number={3},
pages={109-118},
doi={10.21186/IPR.2026.11.3.109}
TY - JOUR
AU - Hong Ja Hyang
AU - Kim Seung In
TI - A Supply-Demand Gap Analysis of Explanation User Interfaces (XUI) in Generative AI Image Services
JO - Industry Promotion Research
PY - 2026
VL - 11
IS - 3
PB - Industrial Promotion Institute
SP - 109
EP - 118
SN - 2466-1139
AB - Generative AI image services are spreading rapidly, yet users often cannot tell why a result differs from their intent or how to revise it. This study analyzes the eXplanation User Interfaces (XUI) of generative AI image services from both the supply and demand perspectives to identify the gap between them. The XUIs of six major platforms were classified into five explanation types (supply), and task-based observational interviews with eight users were inductively coded to derive their explanation needs (demand); the two were then contrasted. The results show that most users' explanation needs are not met by existing platforms, and that some users wished for support at the input stage rather than more explanation of results—which this study terms Input-stage Scaffolding. This study extends the discussion of eXplainable AI (XAI), developed mainly in decision-making contexts, into the creative context, and presents directions for XUI design based on the identified supply-demand gap.
KW - Explainable AI (XAI);Explanation User Interface (XUI);Generative AI Image Service;User Explanation Needs;Supply-Demand Gap;User Experience (UX)
DO - 10.21186/IPR.2026.11.3.109
ER -
Hong Ja Hyang and Kim Seung In. (2026). A Supply-Demand Gap Analysis of Explanation User Interfaces (XUI) in Generative AI Image Services. Industry Promotion Research, 11(3), 109-118.
Hong Ja Hyang and Kim Seung In. 2026, "A Supply-Demand Gap Analysis of Explanation User Interfaces (XUI) in Generative AI Image Services", Industry Promotion Research, vol.11, no.3 pp.109-118. Available from: doi:10.21186/IPR.2026.11.3.109
Hong Ja Hyang, Kim Seung In "A Supply-Demand Gap Analysis of Explanation User Interfaces (XUI) in Generative AI Image Services" Industry Promotion Research 11.3 pp.109-118 (2026) : 109.
Hong Ja Hyang, Kim Seung In. A Supply-Demand Gap Analysis of Explanation User Interfaces (XUI) in Generative AI Image Services. 2026; 11(3), 109-118. Available from: doi:10.21186/IPR.2026.11.3.109
Hong Ja Hyang and Kim Seung In. "A Supply-Demand Gap Analysis of Explanation User Interfaces (XUI) in Generative AI Image Services" Industry Promotion Research 11, no.3 (2026) : 109-118.doi: 10.21186/IPR.2026.11.3.109
Hong Ja Hyang; Kim Seung In. A Supply-Demand Gap Analysis of Explanation User Interfaces (XUI) in Generative AI Image Services. Industry Promotion Research, 11(3), 109-118. doi: 10.21186/IPR.2026.11.3.109
Hong Ja Hyang; Kim Seung In. A Supply-Demand Gap Analysis of Explanation User Interfaces (XUI) in Generative AI Image Services. Industry Promotion Research. 2026; 11(3) 109-118. doi: 10.21186/IPR.2026.11.3.109
Hong Ja Hyang, Kim Seung In. A Supply-Demand Gap Analysis of Explanation User Interfaces (XUI) in Generative AI Image Services. 2026; 11(3), 109-118. Available from: doi:10.21186/IPR.2026.11.3.109
Hong Ja Hyang and Kim Seung In. "A Supply-Demand Gap Analysis of Explanation User Interfaces (XUI) in Generative AI Image Services" Industry Promotion Research 11, no.3 (2026) : 109-118.doi: 10.21186/IPR.2026.11.3.109
