@article{ART003367483},
author={Seo Yun Ji and Kim Seung In},
title={A Study on User Consent UX Design for Trust Formation in AI Agents},
journal={Industry Promotion Research},
issn={2466-1139},
year={2026},
volume={11},
number={3},
pages={293-305},
doi={10.21186/IPR.2026.11.3.293}
TY - JOUR
AU - Seo Yun Ji
AU - Kim Seung In
TI - A Study on User Consent UX Design for Trust Formation in AI Agents
JO - Industry Promotion Research
PY - 2026
VL - 11
IS - 3
PB - Industrial Promotion Institute
SP - 293
EP - 305
SN - 2466-1139
AB - This study analyzed how user consent UX design affects user trust and the intention to delegate authority in AI agent environments. To this end, we conducted in-depth interviews with 8 experienced AI agent users and a scenario-based survey of 109 participants, comparing four consent conditions: None, After-Action, Pre-Notice, and Pre-Confirm. The results showed that, first, the Pre-Confirm method most strongly increased both delegation intention and perceived ease of use regardless of risk level, and second, users understood trust in AI not as trust in its technical capability but as closely linked to the perception that they could control the AI. These findings suggest that consent design is an important factor in forming trust in AI agents and in the decision to delegate authority. This study is meaningful in that it empirically confirms the importance of user control in autonomous AI environments and provides implications for user-centered consent UX design.
KW - User Consent Design;AI Agent UX;User Trust Formation;Authority Delegation Intention;User Agency;Autonomous AI Agent;Human-AI Interaction
DO - 10.21186/IPR.2026.11.3.293
ER -
Seo Yun Ji and Kim Seung In. (2026). A Study on User Consent UX Design for Trust Formation in AI Agents. Industry Promotion Research, 11(3), 293-305.
Seo Yun Ji and Kim Seung In. 2026, "A Study on User Consent UX Design for Trust Formation in AI Agents", Industry Promotion Research, vol.11, no.3 pp.293-305. Available from: doi:10.21186/IPR.2026.11.3.293
Seo Yun Ji, Kim Seung In "A Study on User Consent UX Design for Trust Formation in AI Agents" Industry Promotion Research 11.3 pp.293-305 (2026) : 293.
Seo Yun Ji, Kim Seung In. A Study on User Consent UX Design for Trust Formation in AI Agents. 2026; 11(3), 293-305. Available from: doi:10.21186/IPR.2026.11.3.293
Seo Yun Ji and Kim Seung In. "A Study on User Consent UX Design for Trust Formation in AI Agents" Industry Promotion Research 11, no.3 (2026) : 293-305.doi: 10.21186/IPR.2026.11.3.293
Seo Yun Ji; Kim Seung In. A Study on User Consent UX Design for Trust Formation in AI Agents. Industry Promotion Research, 11(3), 293-305. doi: 10.21186/IPR.2026.11.3.293
Seo Yun Ji; Kim Seung In. A Study on User Consent UX Design for Trust Formation in AI Agents. Industry Promotion Research. 2026; 11(3) 293-305. doi: 10.21186/IPR.2026.11.3.293
Seo Yun Ji, Kim Seung In. A Study on User Consent UX Design for Trust Formation in AI Agents. 2026; 11(3), 293-305. Available from: doi:10.21186/IPR.2026.11.3.293
Seo Yun Ji and Kim Seung In. "A Study on User Consent UX Design for Trust Formation in AI Agents" Industry Promotion Research 11, no.3 (2026) : 293-305.doi: 10.21186/IPR.2026.11.3.293
