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A Study on Factors Influencing the Willingness of Chinese Elderly to Use Smart Care Services

  • Journal of Asia-Pacific Studies
  • Abbr : JAPS
  • 2024, 31(4), pp.39-73
  • DOI : 10.18107/japs.2024.31.4.002
  • Publisher : Institute of Global Affairs
  • Research Area : Social Science > Social Science in general
  • Received : October 24, 2024
  • Accepted : December 17, 2024
  • Published : December 30, 2024

Shasha Jin 1 Shin Dong-Myeon 1

1경희대학교

Accredited

ABSTRACT

This study aims to explore the factors affecting the willingness of the elderly in China to use smart care services, thereby providing empirical evidence fo the the activation of smart care services. This study conducted an empirical analysis of the elderly’s willingness to use smart care services through a survey targeting elderly people aged 60 or older living in China. To analyze the factors influencing the willingness to use smart elderly care services, this study established a research model that combines the Unified Theory of Acceptance and Use of Technology (UTAUT) and the perceived risk theory. The analysis revealed that performance expectancy, effort expectancy, social influence, and facilitating conditions positively impact the willingness to use these services, while perceived risk negatively affects usage intention. Based on the results of the empirical analysis, this study emphasized that in order to activate smart elderly care services, it is necessary to increase awareness and public trust in smart services, strengthen risk management and safety assurance, improve the quality of smart care products and services, simplify usage, and expand policy support.

Citation status

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