@article{ART001456423},
author={Daesung Chang and Lee, Jung Hyun and 조영희},
title={Identification of Critical Service Quality and Educational Factors Influencing Students' Satisfaction of Liberal Arts Education in Korea},
journal={Journal of The Korea Society of Computer and Information},
issn={1598-849X},
year={2010},
volume={15},
number={6},
pages={101-110}
TY - JOUR
AU - Daesung Chang
AU - Lee, Jung Hyun
AU - 조영희
TI - Identification of Critical Service Quality and Educational Factors Influencing Students' Satisfaction of Liberal Arts Education in Korea
JO - Journal of The Korea Society of Computer and Information
PY - 2010
VL - 15
IS - 6
PB - The Korean Society Of Computer And Information
SP - 101
EP - 110
SN - 1598-849X
AB - This study investigated the relation between the liberal arts education service and students' satisfaction. The results of the study show that students are satisfied with all of five service quality factors, students' intention of studying, full time instructors' teaching and high GPA in taking liberal arts classes. However, educational factors such as the quantity of home work, frequency of test and the size of class ,which can influence the quality and contents of classes, do not impact the students' satisfaction of liberal arts education. The college students of Korea may tend to be more satisfied with the liberal arts classes which they feel easier to study and to get better grades.
KW - 교양교육(Liberal Arts Education);서비스품질(Service Quality);학점(GPA);교육요인(Educational Factors)
DO -
UR -
ER -
Daesung Chang, Lee, Jung Hyun and 조영희. (2010). Identification of Critical Service Quality and Educational Factors Influencing Students' Satisfaction of Liberal Arts Education in Korea. Journal of The Korea Society of Computer and Information, 15(6), 101-110.
Daesung Chang, Lee, Jung Hyun and 조영희. 2010, "Identification of Critical Service Quality and Educational Factors Influencing Students' Satisfaction of Liberal Arts Education in Korea", Journal of The Korea Society of Computer and Information, vol.15, no.6 pp.101-110.
Daesung Chang, Lee, Jung Hyun, 조영희 "Identification of Critical Service Quality and Educational Factors Influencing Students' Satisfaction of Liberal Arts Education in Korea" Journal of The Korea Society of Computer and Information 15.6 pp.101-110 (2010) : 101.
Daesung Chang, Lee, Jung Hyun, 조영희. Identification of Critical Service Quality and Educational Factors Influencing Students' Satisfaction of Liberal Arts Education in Korea. 2010; 15(6), 101-110.
Daesung Chang, Lee, Jung Hyun and 조영희. "Identification of Critical Service Quality and Educational Factors Influencing Students' Satisfaction of Liberal Arts Education in Korea" Journal of The Korea Society of Computer and Information 15, no.6 (2010) : 101-110.
Daesung Chang; Lee, Jung Hyun; 조영희. Identification of Critical Service Quality and Educational Factors Influencing Students' Satisfaction of Liberal Arts Education in Korea. Journal of The Korea Society of Computer and Information, 15(6), 101-110.
Daesung Chang; Lee, Jung Hyun; 조영희. Identification of Critical Service Quality and Educational Factors Influencing Students' Satisfaction of Liberal Arts Education in Korea. Journal of The Korea Society of Computer and Information. 2010; 15(6) 101-110.
Daesung Chang, Lee, Jung Hyun, 조영희. Identification of Critical Service Quality and Educational Factors Influencing Students' Satisfaction of Liberal Arts Education in Korea. 2010; 15(6), 101-110.
Daesung Chang, Lee, Jung Hyun and 조영희. "Identification of Critical Service Quality and Educational Factors Influencing Students' Satisfaction of Liberal Arts Education in Korea" Journal of The Korea Society of Computer and Information 15, no.6 (2010) : 101-110.